Don Johnson Motors Inc
Service Advisor / Service Writer (Full-time | Competitive Pay | Excellent Benefi
Don Johnson Motors Inc, Cumberland, Wisconsin, United States, 54829
Job Type
Full-time
Description
Service Advisor
Don Johnson Cumberland Motors - Cumberland, WI Full-time | Competitive Pay | Excellent Benefits
About Us
Join a fifth-generation, family-owned automotive group serving Northwest Wisconsin for over 100 years. At
Don Johnson Motors , we believe in doing business the right way - with integrity, accountability, and care for people.
We've been recognized as one of Automotive News'
Top 100 Best Dealerships to Work For
and named
Wisconsin Family Business of the Year . Our success comes from great team members - and we're looking for the next one.
Why You'll Love Working Here
Financial Security
Competitive pay with performance bonuses Company-funded 401(k) Team member discounts on vehicles, parts, and service Health & Wellness
Medical, dental, and vision coverage Optional life and disability insurance Career Growth & Learning
Paid training and certification programs No-cost college degrees for team members and their families Balance & Recognition
Family-oriented schedule Paid holidays and personal time off Monthly team lunches and appreciation events What You'll Do Greet and assist customers in a friendly, professional manner Review service needs and recommend maintenance or repairs Communicate technician findings and obtain customer approvals Keep customers informed on repair progress and timelines Review completed work to ensure satisfaction What We're Looking For Excellent communication and customer service skills Ability to multitask in a fast-paced environment Positive, team-oriented attitude Valid driver's license and clean driving record Automotive service experience preferred, but we'll train the right person Our Culture
We run on the
Entrepreneurial Operating System (EOS)
and live by The Don Johnson Way fundamentals - integrity, engagement, accountability, and continuous growth.
Learn more at www.donjohnsonmotors.com/the-don-johnson-way.html
Join Us
If you're ready to build a career with a respected, community-driven dealership, apply today.
Don Johnson Motors - We Move People.
Requirements
Experience & Education Previous experience in customer service, sales, or automotive roles is helpful, but not required - we'll train the right person. High school diploma or equivalent required; additional automotive or service certifications are a plus. Technical Knowledge
Interest in learning about automotive maintenance and repair processes. Ability to clearly explain vehicle information and service recommendations in everyday language. Guest Service Skills
Excellent communication and interpersonal skills. Proven ability to create positive guest experiences and handle questions or concerns with professionalism. Sales & Consultation
Comfortable discussing products and services to help guests make informed decisions. Motivated by goals and opportunities to earn performance-based incentives. Organization & Time Management
Strong attention to detail with the ability to manage multiple priorities. Organized and dependable in maintaining service records and schedules. Problem-Solving & Collaboration
Resourceful and calm under pressure when solving guest or service challenges. Works well independently and as part of a supportive team. Technology Skills
Basic computer proficiency; experience with dealership or scheduling software is a plus. Willingness to learn digital tools and processes to enhance efficiency. Dependability & Professionalism
Reliable, punctual, and committed to doing quality work. Professional appearance and ethical conduct in all guest interactions. Flexibility
Available to work a flexible schedule, including occasional Saturdays. Adaptable to changing priorities and guest needs in a dynamic environment.
Full-time
Description
Service Advisor
Don Johnson Cumberland Motors - Cumberland, WI Full-time | Competitive Pay | Excellent Benefits
About Us
Join a fifth-generation, family-owned automotive group serving Northwest Wisconsin for over 100 years. At
Don Johnson Motors , we believe in doing business the right way - with integrity, accountability, and care for people.
We've been recognized as one of Automotive News'
Top 100 Best Dealerships to Work For
and named
Wisconsin Family Business of the Year . Our success comes from great team members - and we're looking for the next one.
Why You'll Love Working Here
Financial Security
Competitive pay with performance bonuses Company-funded 401(k) Team member discounts on vehicles, parts, and service Health & Wellness
Medical, dental, and vision coverage Optional life and disability insurance Career Growth & Learning
Paid training and certification programs No-cost college degrees for team members and their families Balance & Recognition
Family-oriented schedule Paid holidays and personal time off Monthly team lunches and appreciation events What You'll Do Greet and assist customers in a friendly, professional manner Review service needs and recommend maintenance or repairs Communicate technician findings and obtain customer approvals Keep customers informed on repair progress and timelines Review completed work to ensure satisfaction What We're Looking For Excellent communication and customer service skills Ability to multitask in a fast-paced environment Positive, team-oriented attitude Valid driver's license and clean driving record Automotive service experience preferred, but we'll train the right person Our Culture
We run on the
Entrepreneurial Operating System (EOS)
and live by The Don Johnson Way fundamentals - integrity, engagement, accountability, and continuous growth.
Learn more at www.donjohnsonmotors.com/the-don-johnson-way.html
Join Us
If you're ready to build a career with a respected, community-driven dealership, apply today.
Don Johnson Motors - We Move People.
Requirements
Experience & Education Previous experience in customer service, sales, or automotive roles is helpful, but not required - we'll train the right person. High school diploma or equivalent required; additional automotive or service certifications are a plus. Technical Knowledge
Interest in learning about automotive maintenance and repair processes. Ability to clearly explain vehicle information and service recommendations in everyday language. Guest Service Skills
Excellent communication and interpersonal skills. Proven ability to create positive guest experiences and handle questions or concerns with professionalism. Sales & Consultation
Comfortable discussing products and services to help guests make informed decisions. Motivated by goals and opportunities to earn performance-based incentives. Organization & Time Management
Strong attention to detail with the ability to manage multiple priorities. Organized and dependable in maintaining service records and schedules. Problem-Solving & Collaboration
Resourceful and calm under pressure when solving guest or service challenges. Works well independently and as part of a supportive team. Technology Skills
Basic computer proficiency; experience with dealership or scheduling software is a plus. Willingness to learn digital tools and processes to enhance efficiency. Dependability & Professionalism
Reliable, punctual, and committed to doing quality work. Professional appearance and ethical conduct in all guest interactions. Flexibility
Available to work a flexible schedule, including occasional Saturdays. Adaptable to changing priorities and guest needs in a dynamic environment.