City of Houston, TX
City of Houston, TX is hiring: Librarian II (Central Library) in Houston
City of Houston, TX, Houston, TX, US, 77246
Salary : $58,422.00 - $63,508.90 Annually
Location : 500 McKinney St.
Job Type: Full Time
Job Number: 37577
Department: Houston Public Library
Division: HPL - CENTRAL LIBRARY SERVICES
Opening Date: 12/02/2025
Closing Date: 12/8/2025 11:59 PM Central
POSITION OVERVIEW
PIN: 37577APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED
DIVISION/SECTION: Customer Experience / Central Library
Workday & Hours: Monday - Sunday, 8:00am - 8:00pm***may include possible evenings, occasional weekends and late hours ***subject to change***
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Houston Public Library (HPL) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as a Librarian II at Central Library. The Librarian II will be responsible for providing leadership to the Central team, including supervising volunteers and interns, and coordinating outreach initiatives. Successful candidates will communicate effectively, provide exceptional customer service, be at ease multitasking in a fast-paced public service setting and enjoy interacting with people of all ages from diverse backgrounds. Must be able to work occasional evenings and a regular weekend rotation (Saturdays and/or Sundays) as the schedule requires.
Applicants are encouraged to submit a Cover Letter and Resume when applying. For a location listing of our 37 Neighborhood Libraries and Central Library, please visit :
The Librarian II (Central Library) duties will include:
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.
MINIMUM REQUIREMENTS
EDUCATIONAL and EXPERIENCE REQUIREMENTS:
Requires a Master's of Library Science degree from a school accredited by American Library Association (ALA) and one year of library experience.
OR
Requires a Bachelor's degree plus 18 hours toward a Master's of Library Science degree from a school accredited by ALA and two years of library experience. A Master's of Library Science degree must be completed within two years from being hired into this classification.
PREFERENCES
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. The department may administer skills assessment test.
SAFETY IMPACT POSITION - YES
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
PAY GRADE - 21
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:
To view your detailed application status, please log-in to your online profile by visiting .cfmor call (832-393-0473).
If you need special services or accommodations, call 832-393-0473. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.
EOE Equal Opportunity Employer:
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
01
1Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
02
Have you ever or are currently an employee of the Houston Public Library (HPL)?
03
Please indicate if you have one of the following requirements: (select one).
04
How many years of "full-time" directly related "professional" Librarian experience do you have?
05
Please indicate the number of years you have supervised staff and/or volunteers in a Library setting: (select one)
06
Briefly describe your experience in libraries including any supervisory experience. (If you have none, please put N/A)
07
Please describe your experience working with community partners. Please include any experience coordinating outreach activities. (If you indicated that you do not have experience, please put N/A).
08
Are you willing to work a rotating shift, which will consist of varied hours Monday - Sunday, 8:00am - 8:15pm?
09
Please indicate your proficiency level in Microsoft Word & Excel, and Internet Research:
10
Please indicate languages, other than English, in which you are fluent (reading, writing, and/or speaking). Check all that apply:
11
Customer service jobs such as this one can often involve stressful interactions with customers on a daily basis and require dealing with people who may become upset with you or be disruptive and confrontational. How comfortable are you with diffusing these types of interactions?
12
If necessary, are you willing and able to do the following while at work (check all that apply)
Required Question
Location : 500 McKinney St.
Job Type: Full Time
Job Number: 37577
Department: Houston Public Library
Division: HPL - CENTRAL LIBRARY SERVICES
Opening Date: 12/02/2025
Closing Date: 12/8/2025 11:59 PM Central
POSITION OVERVIEW
PIN: 37577APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED
DIVISION/SECTION: Customer Experience / Central Library
Workday & Hours: Monday - Sunday, 8:00am - 8:00pm***may include possible evenings, occasional weekends and late hours ***subject to change***
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Houston Public Library (HPL) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as a Librarian II at Central Library. The Librarian II will be responsible for providing leadership to the Central team, including supervising volunteers and interns, and coordinating outreach initiatives. Successful candidates will communicate effectively, provide exceptional customer service, be at ease multitasking in a fast-paced public service setting and enjoy interacting with people of all ages from diverse backgrounds. Must be able to work occasional evenings and a regular weekend rotation (Saturdays and/or Sundays) as the schedule requires.
Applicants are encouraged to submit a Cover Letter and Resume when applying. For a location listing of our 37 Neighborhood Libraries and Central Library, please visit :
The Librarian II (Central Library) duties will include:
- Coordinates and participates in outreach activities for all ages, promoting the vision, mission, and goals of the library
- Liaising with the community through outreach and developing partnerships with local community organizations.
- Leading and supervising assigned staff including providing timely and objective feedback of performance and fostering the learning and development of staff.
- Providing and modeling exceptional public service and making the library a welcoming space for all.
- Participating in library programs and services for all ages.
- Taking initiative to creatively solve problems and possessing sound decision-making skills.
- Having a strong working knowledge of Microsoft software, electronic devices, and other technologies.
- Interacting with customers at the customer service desk to find information and library materials.
- Performing collection development and maintenance.
- Serving as the person in charge for the location or grouping in the absence of the manager.
- Requires evenings and weekends (Saturday and Sundays) 8am-8:15pm shift work on a rotating basis.
- Other duties as assigned.
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.
MINIMUM REQUIREMENTS
EDUCATIONAL and EXPERIENCE REQUIREMENTS:
Requires a Master's of Library Science degree from a school accredited by American Library Association (ALA) and one year of library experience.
OR
Requires a Bachelor's degree plus 18 hours toward a Master's of Library Science degree from a school accredited by ALA and two years of library experience. A Master's of Library Science degree must be completed within two years from being hired into this classification.
PREFERENCES
- Experience working with community partners and outreach.
- Experience in personnel management and supervision.
- Ability to plan and organize work and skilled at prioritization.
- Strong interpersonal skills and the ability to collaborate with others.
- Experience working with people of diverse backgrounds.
- Ability to communicate effectively orally and in writing.
- Ability to motivate, develop, train, and direct staff in a collaborative team environment.
- Knowledge of current versions of MS Office (Excel, Word, PowerPoint, OneDrive and Outlook), Sirsi Symphony.
- Bilingual skills (Spanish/English) preferred.
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. The department may administer skills assessment test.
SAFETY IMPACT POSITION - YES
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
PAY GRADE - 21
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:
To view your detailed application status, please log-in to your online profile by visiting .cfmor call (832-393-0473).
If you need special services or accommodations, call 832-393-0473. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.
EOE Equal Opportunity Employer:
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 11 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
01
1Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
- YES
- NO
02
Have you ever or are currently an employee of the Houston Public Library (HPL)?
- YES
- NO
03
Please indicate if you have one of the following requirements: (select one).
- Master's of Library Science degree from a school accredited by American Library Association (ALA).
- Bachelor's degree plus 18 hours toward a Master's of Library Science degree from a school accredited by ALA.
- None of the above applies to me
04
How many years of "full-time" directly related "professional" Librarian experience do you have?
- Less than 1 year
- At least 1 year
- 2 years but less than 4 years
- 4 years or more of experience
- I have no experience
05
Please indicate the number of years you have supervised staff and/or volunteers in a Library setting: (select one)
- Less than 1 year
- 1 year to less than
- 3 years to less than 5 years
- 5 or more years
- No experience
06
Briefly describe your experience in libraries including any supervisory experience. (If you have none, please put N/A)
07
Please describe your experience working with community partners. Please include any experience coordinating outreach activities. (If you indicated that you do not have experience, please put N/A).
08
Are you willing to work a rotating shift, which will consist of varied hours Monday - Sunday, 8:00am - 8:15pm?
- YES
- NO
09
Please indicate your proficiency level in Microsoft Word & Excel, and Internet Research:
- Beginner (ex: create basic documents and/or spreadsheets with limited experience with other functionalities)
- Intermediate (ex: insert page breaks, header/footer, and/or generate auto-calculating and basic cell formatting)
- Advanced (ex: insert table of contents, generate tables, create mail merge and/or conditional formatting, table formatting, sort/filter cells, cell data validation/consolidation)
- No Experience
10
Please indicate languages, other than English, in which you are fluent (reading, writing, and/or speaking). Check all that apply:
- Spanish
- Chinese
- Vietnamese
- Arabic
- French
- Other
- I am not bilingual
11
Customer service jobs such as this one can often involve stressful interactions with customers on a daily basis and require dealing with people who may become upset with you or be disruptive and confrontational. How comfortable are you with diffusing these types of interactions?
- Very Comfortable (I remain calm and enforce rules consistently without needing the manager, and feel empowered to call police when necessary)
- Comfortable (I get the person in charge to assist with more difficult situations)
- Very Uncomfortable (I don't feel comfortable in high-stress situations and need supervisory backup often)
12
If necessary, are you willing and able to do the following while at work (check all that apply)
- Inform customers of the library's rules and policy.
- Address a customer who has violated a library rule or policy.
- Remain calm during an interaction with a difficult/irate customer.
- Issue a customer a suspension for violations of library rules or policy.
- Call police to report a criminal act.
- Provide a written, factual statement describing witnessed violations of library rules or policies.
- None of the above.
Required Question