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Company Overview
Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to partners. Asset Living’s portfolio includes multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions across the country. Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the U.S. The company is recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals.
Community Manager
As a Community Manager, you will oversee the entire operations of a housing community under the supervision of the Regional Manager. Responsibilities include managing all phases of the operations: personnel, leasing, maintenance, financial, administration & risk management. You will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
- Personnel Management – Screen, hire, train, coach, and develop on‑site staff. Ensure effective staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
- Regular/on‑site attendance – Required.
- Performance management – Deal with performance problems; document adequately, communicate with supervisor and HR, terminate appropriately.
- Staff leadership – Promote harmony and quality job performance of staff through support and effective leadership.
- Policy compliance – Ensure staff compliance and consistency with company policies and procedures.
- Financial Management – Achieve the highest possible net operating income through cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments.
- Budget development – Develop yearly operating budgets and forecasts.
- Collections – Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on time.
- Vendor invoice reconciliation – Monitor the timely receipt, reconciliation, and coding of all vendor invoices.
- Property closeout – Ensure property closeout is completed on time and ownership financial reports are accurate.
- Strategic Leasing Management – Develop yearly marketing plan and utilize marketing strategies and systems.
- Leasing techniques – Ensure staff leasing techniques are effective in obtaining closure, follow‑up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
- Resident complaints – Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
- Retention programs – Develop and implement resident retention programs (resident functions, special promotions, monthly newsletter, etc.).
- Move‑in – Effectively show, lease, and move in prospective residents.
- Administrative & Maintenance Management – Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis.
- Emergency team – Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines.
- Maintenance service – Manage excellent customer service, monitor service request turnaround and responsiveness of maintenance staff.
- Appearance and repairs – Maintain property appearance and ensure repairs are noted and completed on a timely basis (regular property inspections and tours).
- Resources planning – Plan for and utilize property resources, equipment, and supplies economically.
- Maintenance direction – Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
Education & Experience
- High School Diploma or Equivalent; Bachelor’s degree preferred or four‑year experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
- Basic computer skills required; ability to understand and perform all on‑site software functions.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
- Regular communication with others; repeat motions of wrists, hands, and/or fingers; overtime, weekends, nights (emergencies).
- Standing, sitting, moving; ascend/descend ladders, stairs, scaffolding, ramps, step stools, move into different positions.
- Operate machinery or power tools, motor vehicles and golf carts; work in extreme temperatures, outdoors, confined spaces, hazardous chemicals.
License & Equipment
Must have reliable transportation due to the emergency on‑call requirement.
Compensation & Benefits
Full‑time employee; 401(k) with employer matching; medical, dental, vision, life, accidental, and disability insurance; paid sick days and company holidays; commission and performance bonuses when applicable.
Salary Range
$45,760 per year to $47,840 per year.
Location
Palmview, TX.