Community Manager Job at Asset Living in Morgan Hill

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to partners and has grown from a small property management firm to one of the most trusted allies in real estate. Its portfolio spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Community Manager

Essential Duties & Responsibilities

• Personnel Management: regular/daily onsite attendance required.
• Screen, hire, train, coach, and develop on‑site staff using consistent techniques and company directives.
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Complete weekly/daily office and maintenance staff schedules and assignments.
• Deal effectively and consistently with performance problems; document, communicate with supervisor and HR, and terminate appropriately when necessary.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure staff compliance with company policies and procedures.
• Financial Management: achieve the highest possible net operating income through effective cost control, revenue, and leasing improvement; identify trends and recommend strategies.
• Develop yearly operating budgets/forecasts.
• Monitor the timely receipt and reconciliation of deposits, rent collections, and charges.
• Monitor vendor invoice reconciliation and coding.
• Ensure property closeout is completed on time and ownership financial reports are accurate.
• Strategic Leasing Management: develop yearly marketing plan and utilize marketing strategies and systems.
• Ensure staff leasing techniques are effective and leases are signed, documented, and reported accurately.
• Handle resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs.
• Show, lease, and move in prospective residents.
• Administrative & Maintenance Management: ensure all administrative and leasing reporting is accurate.
• Lead emergency team for the property; ensure proper response to emergencies.
• Manage customer service and monitor service request turnaround of maintenance staff.
• Maintain property appearance; ensure repairs are completed on a timely basis via regular inspections.
• Plan for efficient use of property resources, equipment, and supplies.
• Give direction and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.

Education and Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or 4 years’ experience in the housing industry, or 1‑2 years related experience or training.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to use on‑site software functions; basic computer skills required.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular communication with others; repeat wrist, hand, and finger motions.
• Work overtime, weekends, and night hours for emergencies.
• Regular standing or sitting for prolonged periods, moving around, and sometimes ascending/descending ladders and stairs.
• Lift and move objects up to 25 lbs.; operate machinery, vehicles, and power tools.
• Work in various environments including outdoors, confined spaces, and hazardous chemicals.

License / Equipment

• Must have reliable transportation for emergency on‑call duties.

Compensation

Salary Range: $33.00 per year to $35.00 per year.

Benefits include medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer match, commission and performance bonuses (when applicable), paid sick days, and company holidays.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Sales