CoStar Group, Inc. is hiring: UX Researcher in Arlington

UX Researcher – CoStar Group (NASDAQ: CSGP)

CoStar Group is a leading global provider of commercial and residential real‑estate information, analytics, and online marketplaces. Our mission is to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

LoopNet, a CoStar Group brand, connects brokers, buyers, and sellers with powerful tools to close deals efficiently. We are on a mission to fill the world’s commercial space and are always working to improve and drive innovation.

About the Role

LoopNet is hiring a User Researcher to uncover insights about our core audiences: brokers/owners and tenants/buyers. This role will conduct qualitative research, competitive analysis, and inform product and design decisions. The researcher will report to the Director of Design and collaborate across product teams to ensure our solutions are grounded in user needs.

Responsibilities

• Plan and execute user interviews, surveys, and usability testing.
• Analyze competitive platforms and market trends.
• Synthesize findings into actionable recommendations for product and design teams.
• Collaborate with designers and product managers to inform strategy and prioritization.
• Maintain research documentation and share insights across the organization.

Qualifications

• Bachelor’s degree from an accredited, not‑for‑profit, in‑person university or college.
• Minimum three years of experience in user research or UX research roles.
• Strong qualitative and competitive analysis skills.
• Excellent communication and storytelling abilities.
• Experience in real‑estate or marketplace platforms preferred.
• A track record of commitment to prior employers.

Benefits

• Comprehensive healthcare coverage: Medical, Vision, Dental, Prescription Drug, Life, legal, and supplementary insurance.
• Virtual and in‑person mental health counseling services.
• Commuter and parking benefits.
• 401(K) retirement plan with matching contributions.
• Employee stock purchase plan.
• Paid time off and tuition reimbursement.
• On‑site fitness center and reimbursed fitness center membership costs.
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.