Frank Darling - We're Hiring!
Jewelry Sales Associate - Bespoke Designer
Frank Darling - We're Hiring!, Chicago, Illinois, United States, 60290
Jewelry Sales Associate – Bespoke Designer
Frank Darling is an online female‑founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on‑site opening for a diamond jewelry sales specialist in our
Chicago studio . The ideal candidate is a design‑savvy, detail‑oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast‑paced, hands‑on environment.
Key Duties and Responsibilities
Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in‑person and virtual appointments, on website chat, and over the phone
Confidently provide real‑time diamond feedback and recommendations while chatting over the phone or on the website
Advise clients on the 4Cs of diamonds
Educate clients on the differences between lab‑grown diamonds, natural diamonds, and moissanite
Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity
Empower clients to feel confident in their once‑in‑a‑lifetime purchase
Meet sales goals and close sales efficiently
Work with the in‑house gemology team to source, select, and present diamonds
Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry
Respond quickly to inbound phone calls, chats, and emails
Maintain and nurture client relationships as the main point of contact for all sales
Requirements and Experience
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
2+ years sales experience in jewelry or bridal
Extremely detail oriented
GIA coursework a plus but not required
Jewelry fabrication or design experience a plus but not required
Adobe Illustrator experience a plus but not required
Full‑time on‑site role located in
Chicago
Office hours are
10 AM to 6 PM
Equity Compensation : Every Frank Darling team member receives a stock option package
Insurance : Medical, dental, and vision insurance kicks in on the first day of your 2nd month
401(k) : Optional 401(k) program
Paid Time Off : Flexible, unlimited paid time off policy
Performance Based Bonuses : Monthly bonus for achieving sales targets
Disability and Life Insurance : 100% employer‑paid
Employee Discounts : Generous discount program for you, your friends, and your family
#J-18808-Ljbffr
We have an immediate, on‑site opening for a diamond jewelry sales specialist in our
Chicago studio . The ideal candidate is a design‑savvy, detail‑oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast‑paced, hands‑on environment.
Key Duties and Responsibilities
Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in‑person and virtual appointments, on website chat, and over the phone
Confidently provide real‑time diamond feedback and recommendations while chatting over the phone or on the website
Advise clients on the 4Cs of diamonds
Educate clients on the differences between lab‑grown diamonds, natural diamonds, and moissanite
Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity
Empower clients to feel confident in their once‑in‑a‑lifetime purchase
Meet sales goals and close sales efficiently
Work with the in‑house gemology team to source, select, and present diamonds
Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry
Respond quickly to inbound phone calls, chats, and emails
Maintain and nurture client relationships as the main point of contact for all sales
Requirements and Experience
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
2+ years sales experience in jewelry or bridal
Extremely detail oriented
GIA coursework a plus but not required
Jewelry fabrication or design experience a plus but not required
Adobe Illustrator experience a plus but not required
Full‑time on‑site role located in
Chicago
Office hours are
10 AM to 6 PM
Equity Compensation : Every Frank Darling team member receives a stock option package
Insurance : Medical, dental, and vision insurance kicks in on the first day of your 2nd month
401(k) : Optional 401(k) program
Paid Time Off : Flexible, unlimited paid time off policy
Performance Based Bonuses : Monthly bonus for achieving sales targets
Disability and Life Insurance : 100% employer‑paid
Employee Discounts : Generous discount program for you, your friends, and your family
#J-18808-Ljbffr