Jobot

General Manager - Community Management Job at Jobot in Guilderland

Jobot, Guilderland, NY, US

Competitive pay, bonus potential, full benefits, and a clear path to regional leadership!
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
This Jobot Job is hosted by: Jennifer Whitworth
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $90,000 - $120,000 per year
A bit about us:
A leading real estate group committed to creating high-value opportunities through strategic acquisitions, development, and asset management.
Job Title: General Manager
Compensation: $90k-$120k/year + bonus
Location: Guilderland, NY
Schedule: Monday - Friday, 8am - 5pm w/some weekend availability
Why join us?
Base Salary: Competitive, depending on experience.
Bonus Potential: Annual performance-based (typical range 10%–20% of base).
Benefits Package: Health, dental, vision, PTO, 401(k), and professional development stipend.
Career growth: Opportunity to grow into a Regional leadership role based on performance and company expansion.
Job Details
We are seeking a dynamic, hospitality-driven General Manager to lead daily operations at a luxury 55+ active adult community. The GM will oversee all aspects of operations including leasing, team leadership, resident experience, lifestyle programming, maintenance, and financial performance.
We are not a healthcare community - this is not assisted living or skilled nursing - but rather an upscale rental residence designed for independent, socially engaged adults who value convenience, quality, and a strong sense of community.
Key Responsibilities:
Serve as the primary onsite leader, ensuring smooth daily operations and an exceptional resident experience.
Hire, train, mentor and oversee staff including concierge, leasing, lifestyle coordinators, and maintenance teams.
Lead with visibility - regularly engage with residents, families, and staff.
Drive occupancy by coaching the leasing team on prospect engagement and lead conversion.
Partner with marketing to implement lead generation, digital marketing, referral programs, and community events.
Monitor sales pipeline weekly and collaborate with ownership on strategies to maintain optimal occupancy levels.
Oversee development of a robust lifestyle calendar: social events, fitness, education, live entertainment, outings, wellness, and more.
Build partnerships with local vendors, instructors, and entertainment providers.
Ensure programs cater to a diverse and vibrant 55+ resident population.
Ensure exceptional building presentation, safety, and amenity function at all times.
Oversee vendor relationships and service contracts.
Implement preventative maintenance and manage timely resolution of resident service requests.
Prepare and manage the operating budget.
Monitor financial performance and control expenses while preserving service standards.
Review vendor contracts and ensure cost-effective purchasing and services.
Cultivate strong resident relationships to promote satisfaction, retention, and referrals.
Proactively resolve resident concerns and promote a positive, inclusive community environment.
Qualifications:
Minimum 3 - 5 years of leadership experience in hospitality, property management, luxury apartments, active adult, or senior housing.
Strong sales and leasing acumen with demonstrated ability to drive occupancy.
Exceptional interpersonal and leadership skills with a highly visible, hands-on management style.
Experience managing operating budgets and vendor relationships.
Experience with luxury residential, hospitality, or lifestyle-focused communities preferred.
Proficiency in CRM/property management systems (e.g., Yardi, RealPage) a plus.
If this sounds like a great fit, please apply online or email your resume directly to in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. xrczosw You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy