Director, Experience Design, Merchant Integrations
5 days ago Be among the first 25 applicants
About PayPal
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to thirdparty payment networks, providing proprietary payment solutions that enable the completion of payments on our platform on behalf of our customers.
We offer our customers flexibility to use their accounts to purchase and receive payments for goods and services, as well as transfer and withdraw funds. Consumers can exchange funds safely using a variety of sources, including bank accounts, PayPal or Venmo balances, branded credit products, debit cards, and up to certain cryptocurrencies. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.
We provide merchants with an endtoend payments solution that includes authorization and settlement capabilities, instant access to funds and payouts, and tools to connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in crossborder shopping and merchants to extend their global reach while reducing the complexity of crossborder trade.
Our beliefs are the foundation for how we conduct business. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
Job Description Summary
This role establishes the overall business or technical strategy for user experience initiatives, significantly influencing executivelevel decisionmaking. The director leads the development of user experience strategies that resonate with target audiences and collaborates with crossfunctional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that usercentered design principles are integrated into all projects.
Responsibilities
- Establish overall business or technical strategy for user experience initiatives.
- Negotiate with and influence decisionmaking at the senior executive level.
- Identify and resolve unique situations of substantial significance in user interface or interaction design.
- Allocate resources responsibly and apply creativity to enhance user and customer experiences across digital and physical products and services.
- Lead the development of user experience strategies that resonate with target audiences.
- Support and mentor lessexperienced roles to provide an example of innovation, excellence, and daytoday learning.
Expected Qualifications
- Minimum of 15years of relevant work experience and a Bachelor's degree or equivalent.
- Minimum of 3years management experience.
Compensation and Benefits
The U.S. national annual pay range for this role is $188,000 to $323,950. Actual compensation is based on various factors including location and relevant skills and experience. The total compensation may include an annual performance bonus (or other incentive compensation), equity, and medical, dental, vision, and other benefits. For more information, visit PayPal Benefits (
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.
Benefits
PayPal offers a flexible work environment, employee share options, health and life insurance, and more. To learn more about our benefits, please visit PayPal Benefits (
Diversity, Equity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, gender identity, sexual orientation, gender expression, and other characteristics protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities.
Belonging at PayPal
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. PayPal is proud to have a diverse workforce reflective of the merchants, consumers, and communities we serve.
Any general requests for consideration of your skills, please join our Talent Community. Please dont hesitate to apply.
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