Apex Systems is hiring: Audio/Visual Technical Manager in North Chicago

Audio/Visual Technical Manager – Apex Systems

Our global pharma client is seeking an Audio/Visual Technical Manager to join their team for a 12‑month, 40‑hour per week assignment. This role is fully onsite in North Chicago, IL.

Role Summary

The Audio/Visual (AV) Technical Manager oversees all aspects of live and virtual event production—including audio, video, and streaming technology. The position requires hands‑on AV integration, pre‑production planning, and onsite execution. Reporting to the Manager of Meetings, Events & Video Production, the AV Technical Manager works independently to ensure seamless event delivery, maintain equipment, and uphold client satisfaction in a fast‑paced environment.

Top Must‑Have Skills

• Proficiency with virtual meeting platforms (e.g., Zoom, Microsoft Teams)
• Excellent verbal and written communication skills for client and internal interactions
• Working knowledge of audio and video equipment for live and virtual events
• Experience managing clients and labor during event execution
• Basic proficiency in Microsoft PowerPoint, Word, and Excel

Additional Qualifications

• Education: Bachelor’s degree in Telecommunications, Communications, Theater Production, Marketing, or related field (or equivalent experience). Master’s degree desirable.
• Experience: Minimum 5+ years in AV production for live events and video streaming.
• Technical Expertise: Strong knowledge of digital video production technology, web streaming platforms, and AV systems for corporate meetings.

Core Competencies

• Collaboration and relationship‑building
• Professional communication and presentation skills
• Problem‑solving and innovative thinking
• Customer‑focused service delivery
• Ability to work independently with attention to detail

Responsibilities

• Serve as the subject‑matter expert (SME) for meeting, event, and video production.
• Consult with account managers, project managers, and suppliers to scope projects accurately and ensure timely, budget‑conscious execution.
• Supervise and develop AV technicians (staff and contractors).
• Manage crisis situations during live events, prioritizing logistics to meet client needs.
• Maintain and repair department audio, video, and streaming equipment; coordinate new equipment purchases.
• Assist with technical aspects of facility build‑outs and upgrades.
• Ensure compliance with safety codes and corporate policies for all venues.
• Track time daily/weekly and meet utilization targets.
• Provide clear, professional communication to internal stakeholders, including executives, and external partners.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele‑behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.