Content Manager Job at Apex Systems in Cincinnati

2 days ago – Be among the first 25 applicants

This range is provided by Apex Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr – $55.00/hr

Job #: 3014061

Job Description

Content Manager – AI Knowledge Hub

Overview

We’re seeking a proactive and systems-minded Content Manager to oversee the creation, organization, and governance of content within an internal AI knowledge center. This centralized hub serves as a resource for AI‑related tools, documentation, best practices, and learning materials, designed to empower teams across the organization.

Responsibilities

• Audit, categorize, and structure existing technical documentation.
• Develop and maintain a logical, user‑friendly information architecture.
• Implement tagging, linking, and macros to improve navigation.
• Standardize best practices for naming conventions, formatting, and content lifecycle management.
• Partner with engineers, product managers, and other stakeholders to gather and validate content.
• Facilitate review cycles and incorporate feedback from technical and non‑technical users.
• Provide templates, style guides, and best practices for contributors.
• Offer hands‑on support and coaching for content contributors.
• Edit contributor content for clarity, formatting, and adherence to standards.
• Write and update technical guides, FAQs, onboarding materials, and best practices.
• Translate complex technical concepts into clear, concise content for internal audiences.
• Ensure consistency and accuracy across all AI‑related content areas.
• Manage version control and updates for evolving AI tools and documentation.
• Monitor content health and analytics to identify gaps and improvement opportunities.
• Define and refine content governance, workflows, and approval processes.
• Recommend and implement improvements to templates and publishing processes.
• Utilize Confluence automations and AI features to streamline content contribution and review.

Requirements

• 5+ years of experience in content management, knowledge management, or information architecture within technical environments.
• Proficiency in Confluence (including automations and AI features).
• Experience building or maintaining centralized knowledge systems.
• Familiarity with taxonomy, tagging, metadata, and governance models.
• Strong attention to detail and ability to simplify complex information.
• Excellent communication and collaboration skills.
• Ability to work effectively with technical and non‑technical stakeholders.
• Experience with AI/ML concepts or tools is a plus.

Must‑Haves

• Expertise in Confluence/Atlassian.
• Strong technical background (comfortable with engineering/product terminology).
• Experience defining content standards and governance models.
• Ability to translate technical concepts into clear documentation.
• Process improvement and contributor coaching experience.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing, Public Relations, and Writing/Editing

Industries

IT Services and IT Consulting

Location

Cincinnati metropolitan area, OH

Salary

Salary range: $45.00 - $55.00 /hr

Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401(k) program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

EEO Statement

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.