Senior User Experience Designer Job at Expedia, Inc. in Chicago

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior User Experience Designer We help Travelers go places with relevant media products that solve Traveler problems. We follow the natural form and function of the site, making the ads feel like a natural part of the experience, while enabling Partners to achieve their advertising objectives through proven tactics that deliver measurable results. Our suite of products, tools, and analytics aim to help our Partners inspire, engage, and convert Travelers worldwide. In This Role, You Will: Lead collaborative efforts to define and frame complex product concepts or needs with peer roles and generate multiple potential compelling solutions to advance the product direction. Negotiate for the Experience Design (XD) team's priorities considering both long‑term strategy and direction and contributes to building experience roadmaps for team. Contribute to the development of both business metrics and experience success metrics, promoting harmony and alignment between them. Actively collaborate with PMs to implement highest value improvement opportunities ascertained from customer and market insights that help users connect more effectively with products. Analyze and synthesize complex research and test findings to identify novel insights, considering multiple sources of information before drawing conclusions. Appropriately weigh research and test findings against other data points (e.g., technical, business) to make informed design decisions and determine the right solution. Design user interactions that optimize user engagement, product performance, and business impact. Find and implement creative solutions that enhance accessibility and inclusivity to address diverse user needs. Use awareness of visual, interaction, and UI design trends to create innovative design concepts and narratives, adapting the design process as‑necessary to accomplish goals. Define simple, elegant, trustworthy experiences and hold the team accountable to a high quality bar. Collaborate strategically with developers to ensure seamless implementation and understand the nuance between hard tech‑constraints and opportunities to challenge conventions. Demonstrate expertise in utilizing latest design tools, technologies, and best‑practices. Contribute reusable and scalable components to the design system, including inventing new components, and drives consistency in brand experience across all touchpoints. Comprehensively evaluate the system of connections and the library of tools and methodologies available to arrive at the optimal solution. Convincingly communicate narratives through storytelling, lead cross‑functional collaboration, and influence decision‑making and senior stakeholders. Establish processes and facilitate rituals for both giving and receiving feedback within the XD group and across peer groups, and actively celebrate team successes. Minimum Qualifications Degree in User Experience Design or a related design field, or equivalent professional experience. 8+ years of professional experience working in User Experience Design or a related design field. Experience translating product requirements into design strategy and then acting on that strategy to deliver proposed design solutions which meet those requirements. Experience mapping customer journeys and leveraging user stories and personas to inform design strategy. Experience crafting design deliverables at various fidelities, including wire frames, mockups, and prototypes. Experience leveraging design systems and shared component libraries to ensure consistency and velocity. Experience collaborating with a range of diverse stakeholders across Product, Engineering, Marketing, Content, and Research. Ability to work successfully through high levels of ambiguity. Strong communication skills, both written and verbal. Strong attention to design and visual detail. Knowledge of current design tools and software. A portfolio showcasing design skills representative of your work at each stage of a product life cycle, from conception to release, that details the team, thought processes, successes, and pivots along the way. Preferred Qualifications Experience working across multiple devices, webviews and browsers. Experience partnering with UX Researchers and leveraging research insights to inform design decisions. Experience in designing for human diversity (internationalization, localization, accessibility, etc.) Experience thoughtfully leveraging emergent AI tools to streamline design processes without compromising quality. Experience designing for agentic platforms and tools. Experience working in advertising. Experience presenting to executive audiences. The total cash range for this position in Chicago is $161,000.00 to $225,500.00. Employees in this role have the potential to increase their pay up to $257,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group’s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I‑9 to confirm work authorization. #J-18808-Ljbffr In Summary: Expedia Group brands power global travel for everyone, everywhere . We design cutting-edge tech to make travel smoother and more memorable . Our suite of products, tools, and analytics aim to help our Partners inspire, engage, and convert Travelers worldwide . En Español: Las marcas del Grupo Expedia impulsan los viajes globales para todos, en todas partes. Diseñamos tecnología de vanguardia para hacer que el viaje sea más suave y memorable, y creamos soluciones innovadoras para nuestros socios. Nuestra comunidad diversa, vibrante y acogedora es esencial para impulsar nuestro éxito. ¿Por qué unirse a nosotros? Para dar forma al futuro del viaje, la gente debe venir primero. Guiados por nuestros Acuerdos de Valores y Liderazgo, fomentamos una cultura abierta donde todos pertenecen, se celebran las diferencias y sabemos que cuando uno de nosotras gana, todos ganamos. Proporcionamos un paquete completo de beneficios, incluidas ventajas emocionantes para viajar, tiempo libre generoso, licencia parental, un modelo de trabajo flexible (con algunas oficinas interesantes) y recursos de desarrollo profesional, todo esto para alimentar la pasión de nuestros empleados por viajar y garantizar resultados bastante gratificantes. Nuestro conjunto de productos, herramientas y análisis tienen como objetivo ayudar a nuestros socios a inspirar, involucrar y convertir viajeros en todo el mundo. En este papel, liderará esfuerzos colaborativos para definir y estructurar conceptos o necesidades complejas de producto con roles entre pares y generará múltiples soluciones convincentes potenciales para avanzar en la dirección del producto. Negociar las prioridades del equipo de Experiencia Diseño (XD) considerando tanto la estrategia y la dirección a largo plazo y contribuye a construir mapas de ruta de experiencia para el equipo. Contribuir al desarrollo de ambas métricas de negocio y metricas de éxito de la experiencia, promoviendo armonía y alineamiento entre ellas. Colaborar activamente con PMs para implementar oportunidades de mejoramiento más alto valor obtenidas desde los conocimientos del cliente y del mercado que ayudan a los usuarios a conectar más eficazmente con los productos. Analizar y sintetizar los hallazgos de investigación complejos para identificar nuevas perspectivas y crear una concienciación adecuada antes de elaborar conclusiones de expertos Appropriadas. Los empleados en este papel tienen el potencial de aumentar su salario hasta $257,500.00, que es la parte superior del rango, basado en un desempeño continuo, demostrado y sostenido en el rol. El rango total de efectivo para esta posición en Seattle es de $173,000.00 a $242,500.00. Si necesita ayuda en cualquier parte del proceso de solicitud o reclutamiento debido a una discapacidad u otras condiciones físicas o mentales, comuníquese con nuestro Equipo de Acomodaciones por medio de la Solicitud de Accommodation. Estamos orgullosos de ser nombrados como el Mejor Lugar para Trabajar en Glassdoor en 2024 y reconocidos por organizaciones premiadas como Forbes, TIME, Disability:IN, etc. La familia de marcas del Grupo Expedia incluye: Brand Expedia®, Hotels.com®, Expedia ® Partner Solutions, Vrbo®, Trivago®, Orz®, Travelocity®, HotTM, Wotifises, Expediatrices, CheapTickets, Local Group TM Media Solutions, Expeditions, CarRobs and Employers. Todos los solicitantes calificados recibirán consideración para el empleo sin importar la raza, color, religión, género, identidad de género o expresión, orientación sexual, origen nacional, genética, discapacidad, edad o estatus de veterano. Este empleador participa en E-Verify. El empleador proporcionará a la Administración del Seguro Social (SSA) y, si es necesario, al Departamento de Seguridad Nacional (DHS), información del I-9 de cada nuevo empleado para confirmar su autorización de trabajo. #J-18808-Ljbffr