Inside Higher Ed is hiring: USER SERVICES ASSISTANT, University Libraries in Bos

USER SERVICES ASSISTANT, University Libraries

Location: BOSTON, MA, United States
Position Type: Full-Time/Regular
Salary Grade: $20.00-$24.00

Responsibilities

• Interact with faculty, students, and other patrons concerning all circulation functions including loans of library materials, reserve items, finding resources at consortial libraries, resolving issues about fines and missing items, and assistance with requesting materials through interlibrary loan or digitization. Answer questions about access to materials, demonstrate how to find library resources such as journal articles, and refer patrons to the appropriate librarians for consultations and in-depth research support. Route visitors and additional members of the user community to appropriate borrowing privileges.
• Complete activities such as book searching, shelving, collecting statistics, handling financial transactions, sorting & delivering library materials and identifying opportunities for service improvements. Perform some processing of materials for stacks or reserves and work with staff to resolve problems, correct errors, and maintain the physical condition of collections or records within the library services platform (Alma). Participate in the pick-up, sorting, delivery, check-in & return of materials between library units on the Charles River Campus.
• Assist in the supervision and training of student employees at the branch. Guide student employees, assign them work, and assist student employees as needed.
• Assist with special projects such as stacks maintenance, storage retrieval, shelf-reading, resolution of issues such as lost/missing items, delivery of mail within the branch or tracking of statistics.

Required Skills

• Bachelor's degree
• 1-3 years of relevant experience

A resume and cover letter are required to be considered. This position will remain open until filled.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

To apply, visit https://jobs.silkroad.com/BU/External/jobs/316033