Content & Client Coordinator Job at duw media in Chicago

Duw Media is a dynamic and growing boutique social media and digital marketing agency based in Chicago. We're a people-first and client-success-driven company passionate about delivering customized digital marketing, thoughtful storytelling, and high-aesthetic content that produces real results. We partner closely with product, lifestyle, luxury, and service-based brands — offering strategy, creativity, and intentional execution across social platforms and marketing experiences.

About Duw Media

Duw Media is a dynamic and growing boutique social media and digital marketing agency based in Chicago. We're a people-first and client-success-driven company passionate about delivering customized digital marketing, thoughtful storytelling, and high-aesthetic content that produces real results. We partner closely with product, lifestyle, luxury, and service-based brands — offering strategy, creativity, and intentional execution across social platforms and marketing experiences.

The Opportunity

Duw Media is seeking a detail-oriented, motivated, and creatively minded Content & Client Coordinator to join our team on a part-time basis. This role is ideal for someone early in their marketing or content career who loves social media, has a sharp eye for visuals, and wants real, hands‑on experience inside a boutique agency.

You’ll support both smaller client accounts and the day‑to‑day operational needs of larger accounts. This includes assisting with content scheduling, content creation, basic editing, client communication prep, shoot support, trend research, and maintaining client systems. If you're energized by digital marketing, enjoy staying ahead of trends, and thrive in a fast-paced creative environment, this could be the perfect role for you.

This is a collaborative position where you will work closely with the founder and wider growing team — helping keep projects running smoothly, clients supported, and content organized. Hours may increase over time based on performance and agency needs.

The Details

• Part-Time Role: 20–29 hours per week
• Hybrid — must be based in Chicago for in-person meetings and client content shoots
• Typical Schedule: Primarily weekday business hours, with occasional after‑hours or weekend needs for posting schedules or client shoots
• Start Date: ASAP
• Compensation: $18/hour

What You'll Do: Content & Creative Support

• Assist with content ideation aligned with client branding, trends, and platform best practices
• Draft captions, overlays, moodboards, and simple shot list ideas
• Edit basic video content in CapCut
• Create and refine graphics
• Organize content from shoots and maintain backend agency organization

Client Support & Account Coordination

• Manage administrative needs for smaller client accounts, including scheduling content, leading meetings, client support and communication, and community engagement
• Prepare weekly check‑ins and updates for clients
• Join larger client meetings for support, note‑taking, and follow‑up documentation
• Maintain client hubs, content calendars, and task lists
• Draft basic emails and elevate important items to the necessary party

In‑Person Content Creation (Chicago‑Based)

• Support photo and video shoots, helping capture all main content, BTS, and B‑roll
• Ensure shot lists are followed and help prep shoot materials
• Organize footage and assets post‑shoot

Social Media Operations

• Schedule content across platforms using existing client calendars
• Assist with analytics collection and basic reporting
• Research weekly trends, platform updates, and new features
• Help plan, prep, and organize content pipelines for multiple client accounts
• Engage on client platforms and maintain community upkeep

Internal Responsibilities

• Contribute to Duw Media’s own content, content creation, campaigns, and digital presence
• Participate in creative meetings, general client conversations, and direction
• Support the development of internal goals and agency growth initiatives

What You'll Bring

• Must be based in Chicago with availability for on‑site client shoots
• Passion for social media, digital marketing, and storytelling
• Familiarity with Instagram, TikTok, Facebook, YouTube, and Pinterest
• Strong organizational and communication skills
• Aesthetic‑driven eye for content — especially photo and short‑form video
• Ability to manage multiple tasks and stay organized in a fast‑paced workflow
• Basic experience with video editing tools (CapCut preferred)
• Reliable internet, personal computer, and smartphone

Bonus Points

• Experience with Canva
• Experience with CapCut
• Adobe Creative Suite familiarity (Photoshop, Lightroom, Illustrator)
• Previous experience running a social account
• Interest in growing into strategy or creative account management long‑term

Equal Opportunity Employer

Duw Media LLC is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ready to Join Our Team?

If you're a motivated, detail-oriented, a self‑starter, and creative digital marketing enthusiast looking to grow within a boutique, hands‑on agency, we’d love to hear from you. Apply now and help bring our clients’ stories to life.