Citizens Bank is hiring: Director of UX Research & Customer Insights in Johnston

A leading financial institution in the United States seeks a Director of UX Research to lead and enhance its research practice. The successful candidate will manage a talented team and drive customer-centricity by leveraging comprehensive research methods. Responsibilities include defining research roadmaps, developing UX metrics, and ensuring insights translate into actionable business strategies. The ideal applicant has over 10 years of UX research experience and strong qualifications in relevant fields. #J-18808-Ljbffr