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KPMG US

Marketing Cloud Technical Lead

KPMG US, Knoxville, Tennessee, United States, 37955

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Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It is also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities.

KPMG is seeking a Salesforce Marketing Cloud Technical Lead II to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities

Accountable for Marketing Cloud platform, solution roadmap, implementation, enhancements, release management and support; partner with stakeholders and project team to validate requirements

Determine proper scalable design for Marketing Cloud solutions with heavy reliance on Sales Cloud; write SQL and Marketing Cloud Automations, Salesforce Marketing Cloud AmpScript, SSJS, HTML, CSS

Create roundtrip API solutions between Marketing Cloud and third‑party products and pages; leverage the proper use of Cloud Pages and APIs where appropriate; manage Data Extension Synchronization between Sales Cloud Objects

Manage Salesforce Marketing Cloud Automations and Journeys that populate data from data extensions into Sales cloud with appropriate task and event creation; manage business unit deployment with and without deployment manager

Supervise Salesforce Marketing Cloud CI/CD pipeline leveraging multiple business units synced to Sales Cloud that rely on the Salesforce Marketing Cloud Multi‑Org Connector to Sales Cloud; maintain current connectors/integrations and coordinate additional integrations as needed

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications

Minimum eight years of recent experience in agile delivery methodology implementing Salesforce solutions (Marketing Cloud, Intelligence, SFMC Connector), with expert knowledge of Marketing Cloud Pages, Microsites, Forms and Form Processing

Bachelor's degree from an accredited college or university is preferred; minimum of a high school diploma or GED required

Knowledge of SQL with complex data extensions, data views and relationships in Salesforce Marketing Cloud

Deep knowledge of Marketing Cloud APIs, Data Extensions and Marketing Cloud SFTP; Deep knowledge of Salesforce Marketing Cloud Ampscript; Ability to leverage code snippets and other coding areas of Salesforce Marketing Cloud; Knowledge of Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA and more

Familiarity with Server Side‑Java Script (SSJS) and third‑party products that connect to, or are leveraged by Salesforce Marketing Cloud such as Query Studio, CVENT, Qualtrics, ReturnPath, BriteVerify, and the Validity Product Suite

Excellent technical leadership skills by understanding what needs to be achieved and ensuring the solution satisfies the requirements; quick learning agility and strong business acumen with the capability to connect cross‑functionally

Ability to understand challenges or underlying concerns, share ideas, and develop effective responses or elevate to higher management, understand trade‑offs, and decide at the platform level; understanding of Agile development practice

Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any employment‑based visa).

Compensation & Benefits KPMG offers a comprehensive, competitive benefits package designed to help you make the best decisions for yourself, your family and your lifestyle. Our Total Rewards package includes medical, dental, vision, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits. Standard work hours, personal time off, holiday schedule and paid breaks are also provided. For salary transparency, please visit https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6687_9_25.

Equal Opportunity Employer KPMG is an equal‑opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws. No phone calls or agencies please.

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