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TheSoul Group

Social Media & Commerce Manager

TheSoul Group, Poland, New York, United States

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Social Media & Commerce Manager

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TheSoul Group .

TheSoul Group is a global digital media company and one of the world's leading creators hub of social-first content. As part of TheSoul Media division, we work with external partners and brands, helping them achieve their goals through content creation, social media growth, digital marketing, and full-scale social commerce activation.

For one of our client projects, we are looking for a Social Commerce & SMM Manager who will lead the development and growth of the brand's social channels and social commerce presence across Meta, TikTok, and YouTube.

Role Overview This role is designed for an experienced specialist with a proven track record of managing social commerce and social media for consumer brands. You will oversee social shops, drive content production, manage influencers, run paid campaigns, and deliver measurable growth. Your core mission: Grow the brand's social presence with a strong focus on awareness, conversion impact, and sales.

What You'll Do Social Commerce & Shop Operations

Manage and optimize Meta Shops, TikTok Shop, and YouTube Shopping

Maintain catalogs, product feeds, product tagging, and integrations

Ensure accurate product tagging in Static posts, Stories, Reels, TikToks, and Shorts

Improve storefront presentation, product listings, and sales conversion pathways

Social Media Management

Plan, produce, and publish static content across Meta, TikTok, and YouTube

Publish short‑form videos across Meta, TikTok, and YouTube

Own the content calendar and ensure consistent brand identity

Write captions, apply product tags, integrate UGC, and work with trends

Manage community interactions and basic moderation

Influencer Marketing

Source and evaluate creators for UGC, paid collaborations, and partnership content

Handle outreach, negotiation, briefing, content deliverables, and deadlines

Track influencer performance and sales attribution

Paid Media

Launch, manage, and optimize paid ads on Meta, TikTok, and YouTube

Work toward performance KPIs: ROAS, CPA, CTR, conversions, sales

Provide insights for creative improvements based on data

Analytics & Reporting

Deliver weekly and monthly performance reports across all platforms and initiatives

Analyze growth, engagement, reach, conversions, CTR, sales, and ROAS

Prepare insights and strategic recommendations for the brand

Requirements

Proven experience in social commerce for consumer brands

Hands‑on experience managing Meta Shops, TikTok Shop, and YouTube Shop

Experience managing brand channels across Meta, TikTok, and YouTube

Ability to re‑edit short‑form video and produce static content from scratch

Proficiency with paid ads across four target platforms

Experience working with influencers and UGC creators

Strong analytical mindset and structured reporting skills

Commercial thinking focused on sales, conversions, and performance impact

Excellent communication and cross‑functional collaboration skills

Benefits

Competitive salary package

Opportunity to lead a major social commerce initiative for a global U.S. brand

A project‑based partnership of 1 year with the possibility of long‑term continuation

Close collaboration with Creative, Video, Design, and Brand Partnerships teams

Fast‑paced, innovative environment with direct impact on performance results

Growth opportunities within TheSoul Group's expanding social commerce ecosystem

Seniority level

Associate

Employment type

Full‑time

Job function

Advertising

Industries

IT Services and IT Consulting

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