Pyramid Consulting, Inc
Pyramid Consulting, Inc provided pay range
This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $58.00/hr - $60.00/hr
Immediate need for a talented
UX Designer IV . This is a
06+ Months Contract
opportunity with long-term potential and is located in
Charlotte, NC (Remote) . Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94455
Pay Range: $58 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities
Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface.
Partner with customer care agents to fully understand their needs. Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience.
Use
Salesforce Lightning Design
system to define an Architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently.
Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices.
When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience.
Work with technology team to determine feasibility and implementation timelines.
Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners.
Must be highly innovative and inspire commitment to a higher standard. Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions.
Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement.
Key Requirements and Technology Experience
Essential Skills: Communication, Collaboration and User Centered Thinking
Hard Skills: Interaction Design, Component Driven Design, Information Architecture
Our client is a leading
Banking Industry
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Seniority level Not Applicable
Employment type Contract
Job function Information Technology
Industries Banking
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
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Base pay range $58.00/hr - $60.00/hr
Immediate need for a talented
UX Designer IV . This is a
06+ Months Contract
opportunity with long-term potential and is located in
Charlotte, NC (Remote) . Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94455
Pay Range: $58 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities
Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface.
Partner with customer care agents to fully understand their needs. Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience.
Use
Salesforce Lightning Design
system to define an Architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently.
Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices.
When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience.
Work with technology team to determine feasibility and implementation timelines.
Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners.
Must be highly innovative and inspire commitment to a higher standard. Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions.
Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement.
Key Requirements and Technology Experience
Essential Skills: Communication, Collaboration and User Centered Thinking
Hard Skills: Interaction Design, Component Driven Design, Information Architecture
Our client is a leading
Banking Industry
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Seniority level Not Applicable
Employment type Contract
Job function Information Technology
Industries Banking
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#J-18808-Ljbffr