Franklin Group
Community Manager (LIHTC & LRSP experience)-Abrams Hall
Franklin Group, Washington, District of Columbia, us, 20022
Community Manager (LIHTC & LRSP experience)-Abrams Hall
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Community Manager (LIHTC & LRSP experience)-Abrams Hall
role at
Franklin Group .
Supervisor: Senior Community Manager/Portfolio Manager/VP of Community Operations.
FLSA Status: Exempt (Salary).
Job Summary Responsible for the operational and financial aspects of a community and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the community in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. Additional duties or job functions that can be performed safely may be required as deemed necessary by the Company.
Essential Duties & Responsibilities
Operating the community within the financial guidelines and approved budget.
Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.
Required to work one weekend a month, preferably the first weekend of the month.
Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out.
Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.
Knowledge of Fair Housing Laws.
Responsible for the interviewing, hiring and on‑boarding of all community team members. Order maintenance uniforms and ID badges.
Ensure a professional appearance and behavior at all times for self and community team members.
Manage inventory and ordering of all necessary administrative supplies and equipment for the office staff.
Maintain thorough knowledge, implementation and enforcement of all company policies and procedures, ensuring all personnel operate within those regulations.
Oversee leasing through supervision of office and leasing personnel, ensuring effective use of sales techniques and methods required by the company.
Approve and submit all invoices for payment through Nexus.
Ensure all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
Generate and analyze various reports, such as Leasing Trends, Financial Performance and Projections, and Occupancy Verifications.
Implement, design and maintain resident retention programs, e.g., resident referral programs or social activities.
Ensure all personnel operate within OSHA standards and company safety policies at all times.
Report any unusual or extraordinary circumstances regarding residents or the community.
Seek educational opportunities and self‑improvement for personal growth and development.
Supervisory Responsibilities Directly supervises one or more team members in the office and/or maintenance teams. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; and addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or three to five years of related experience and/or training; or an equivalent combination of education and experience. LIHTC EXPERIENCE REQUIRED.
Communication and Presentation Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from managers, residents, customers, and the general public. Ability to present information in one‑on‑one and small group situations to customers, clients, and other team members.
Leadership and Staff Development Experience in managing a diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance of staff members.
Analytical and Mathematical Skills Ability to perform basic arithmetic, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and apply to practical situations. Ability to analyze basic operating statements and identify unusual operating trends, ratios, and variances.
Problem Solving Skills Ability to make and implement decisions under conditions of risk and/or uncertainty.
Reasoning Ability Ability to apply common sense understanding to carry out detailed but uncomplicated written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Designations The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug‑Free Workplace courses must be completed within 7 days of hire.
Physical Demands The physical demands described here are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. Duties include frequent hand use, standing, walking, sitting, reaching, climbing, stooping, kneeling, crouching, crawling, and occasional lifting of up to 10 pounds. Vision requirements include close, distance, color, peripheral vision, depth perception, and focus adjustment.
Corporate Integrity All team members are expected to act professionally at all times, including treating others with respect, valuing diversity, supporting team/community goals, and following company policies and procedures while fostering company core values.
Franklin Group is an Equal Opportunity Employer.
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Community Manager (LIHTC & LRSP experience)-Abrams Hall
role at
Franklin Group .
Supervisor: Senior Community Manager/Portfolio Manager/VP of Community Operations.
FLSA Status: Exempt (Salary).
Job Summary Responsible for the operational and financial aspects of a community and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the community in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. Additional duties or job functions that can be performed safely may be required as deemed necessary by the Company.
Essential Duties & Responsibilities
Operating the community within the financial guidelines and approved budget.
Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.
Required to work one weekend a month, preferably the first weekend of the month.
Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out.
Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.
Knowledge of Fair Housing Laws.
Responsible for the interviewing, hiring and on‑boarding of all community team members. Order maintenance uniforms and ID badges.
Ensure a professional appearance and behavior at all times for self and community team members.
Manage inventory and ordering of all necessary administrative supplies and equipment for the office staff.
Maintain thorough knowledge, implementation and enforcement of all company policies and procedures, ensuring all personnel operate within those regulations.
Oversee leasing through supervision of office and leasing personnel, ensuring effective use of sales techniques and methods required by the company.
Approve and submit all invoices for payment through Nexus.
Ensure all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
Generate and analyze various reports, such as Leasing Trends, Financial Performance and Projections, and Occupancy Verifications.
Implement, design and maintain resident retention programs, e.g., resident referral programs or social activities.
Ensure all personnel operate within OSHA standards and company safety policies at all times.
Report any unusual or extraordinary circumstances regarding residents or the community.
Seek educational opportunities and self‑improvement for personal growth and development.
Supervisory Responsibilities Directly supervises one or more team members in the office and/or maintenance teams. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; and addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or three to five years of related experience and/or training; or an equivalent combination of education and experience. LIHTC EXPERIENCE REQUIRED.
Communication and Presentation Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from managers, residents, customers, and the general public. Ability to present information in one‑on‑one and small group situations to customers, clients, and other team members.
Leadership and Staff Development Experience in managing a diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance of staff members.
Analytical and Mathematical Skills Ability to perform basic arithmetic, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and apply to practical situations. Ability to analyze basic operating statements and identify unusual operating trends, ratios, and variances.
Problem Solving Skills Ability to make and implement decisions under conditions of risk and/or uncertainty.
Reasoning Ability Ability to apply common sense understanding to carry out detailed but uncomplicated written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Designations The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug‑Free Workplace courses must be completed within 7 days of hire.
Physical Demands The physical demands described here are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. Duties include frequent hand use, standing, walking, sitting, reaching, climbing, stooping, kneeling, crouching, crawling, and occasional lifting of up to 10 pounds. Vision requirements include close, distance, color, peripheral vision, depth perception, and focus adjustment.
Corporate Integrity All team members are expected to act professionally at all times, including treating others with respect, valuing diversity, supporting team/community goals, and following company policies and procedures while fostering company core values.
Franklin Group is an Equal Opportunity Employer.
#J-18808-Ljbffr