TD
Head of Retail Learning Programs & Design
Join to apply for the
Head of Retail Learning Programs & Design
role at
TD
Work Location:
Mount Laurel, New Jersey, États-Unis d'Amérique
Hours:
40
Pay Details:
$200,000 - $225,000 USD
Line Of Business:
Soutien à la distribution, Clients et Ventes
Job Description The Head of Retail Learning Programs & Design is responsible for designing and overseeing the strategy, structure and deliver of learning programs that enable business performance. This role will own retail learning ecosystem that aligns with business and enterprise strategy, talent priorities and future skill needs.
Depth & Scope
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any disciplinary actions, as required.
Creates scalable learning solutions for the retail business such as programs, journeys, academies and learning paths.
Collaborates across multiple businesses to align learning initiatives with business outcomes.
Sets design standards and methodologies for business learning design, digital learning and blended learning experiences for all retail colleagues.
Leads teams that provide onboarding support and delivers/facilitates business related learning and development as well as business learning designers.
Champions a learning culture and ensures the entire ecosystem is aligned (i.e tools, resources, learning).
Establishes governance to ensure training completion, consistency and quality of learning programs.
Meets TD's risk appetite & regulatory expectations: Ensures all learning activities are executed within TD's risk appetite by identifying, mitigating, managing, and reporting on risk, compliance and regulatory issues per policy and guidelines. Ensuring adherence to all AML/BSA policies & procedures.
Education & Experience
Bachelor’s degree (required); Master’s degree (preferred).
10 years of related experience.
Experience in instructional design and delivery in a blended (in person / virtual) environment.
Familiarity with HR function; experienced in performance management, talent & succession planning and learning management systems.
Able to critically think and distinguish between learning and non-learning needs, engaging appropriate partners in each case.
Strategic thinking – integrating and aligning global and local solutions.
Strong stakeholder management and ability to collaborate to a common goal.
Knowledge of the Microsoft Office suite of products.
LMS or learning platform experience.
English proficiency; multi-lingual (preferred).
Strong presentation/facilitation skills.
Physical Requirements
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Learn more
Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at
USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
#J-18808-Ljbffr
Join to apply for the
Head of Retail Learning Programs & Design
role at
TD
Work Location:
Mount Laurel, New Jersey, États-Unis d'Amérique
Hours:
40
Pay Details:
$200,000 - $225,000 USD
Line Of Business:
Soutien à la distribution, Clients et Ventes
Job Description The Head of Retail Learning Programs & Design is responsible for designing and overseeing the strategy, structure and deliver of learning programs that enable business performance. This role will own retail learning ecosystem that aligns with business and enterprise strategy, talent priorities and future skill needs.
Depth & Scope
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any disciplinary actions, as required.
Creates scalable learning solutions for the retail business such as programs, journeys, academies and learning paths.
Collaborates across multiple businesses to align learning initiatives with business outcomes.
Sets design standards and methodologies for business learning design, digital learning and blended learning experiences for all retail colleagues.
Leads teams that provide onboarding support and delivers/facilitates business related learning and development as well as business learning designers.
Champions a learning culture and ensures the entire ecosystem is aligned (i.e tools, resources, learning).
Establishes governance to ensure training completion, consistency and quality of learning programs.
Meets TD's risk appetite & regulatory expectations: Ensures all learning activities are executed within TD's risk appetite by identifying, mitigating, managing, and reporting on risk, compliance and regulatory issues per policy and guidelines. Ensuring adherence to all AML/BSA policies & procedures.
Education & Experience
Bachelor’s degree (required); Master’s degree (preferred).
10 years of related experience.
Experience in instructional design and delivery in a blended (in person / virtual) environment.
Familiarity with HR function; experienced in performance management, talent & succession planning and learning management systems.
Able to critically think and distinguish between learning and non-learning needs, engaging appropriate partners in each case.
Strategic thinking – integrating and aligning global and local solutions.
Strong stakeholder management and ability to collaborate to a common goal.
Knowledge of the Microsoft Office suite of products.
LMS or learning platform experience.
English proficiency; multi-lingual (preferred).
Strong presentation/facilitation skills.
Physical Requirements
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Learn more
Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at
USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
#J-18808-Ljbffr