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Therapy and Beyond - ABA Therapy

Benefits and Authorization Specialist

Therapy and Beyond - ABA Therapy, Flower Mound, Texas, us, 75027

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Company Description Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. We approach each patient’s needs individually and as part of a dynamic interdisciplinary team that includes applied behavior analysis (ABA) therapists, speech-language pathologists, occupational therapists, and counselors. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values:

Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We Grow Potential .

Job Description The

Authorization and Benefits Specialist

is responsible for the full lifecycle of insurance verification and authorization. This role ensures financial reimbursement by securing pre-authorizations, obtaining retroactive approvals, and maintaining active authorizations for ongoing care. The specialist serves as a liaison between the organization, third-party payors, and clinical staff to prioritize efficiency.

Job-Specific Functions

Authorization Management: Initiate and secure initial benefits, pre-authorizations, and re-authorizations via payor portals, fax, or telephone.

Follow-Up & Tracking: Strictly adhere to follow-up schedules (e.g., 3, 7, 14, 30 days) based on payor guidelines to expedite claims and prevent revenue loss.

Complex Case Resolution: Manage high-complexity requests, including retroactive authorizations and Single Case Agreements (SCAs) for out-of-network patients.

Data Integrity: Verify that authorization quantities, CPT codes, and effective dates are accurately entered into the practice management system.

Clinical Collaboration: Coordinate directly with healthcare providers to secure necessary clinical notes, letters of medical necessity, and supporting documentation in a timely manner.

Process Improvement: Develop and maintain a centralized "Payor Master List" and internal authorization manuals to standardize workflows and improve efficiency.

Compliance: Review and interpret insurance group pre-certification requirements to ensure full compliance before services are rendered.

Qualifications

Education: Associate’s or Bachelor’s degree in Healthcare Administration or related field preferred.

Experience: Minimum of 2 years in insurance verification, medical billing, or authorization management.

Technical Skills: Proficiency with electronic medical records (EMR) systems and payor portals.

Soft Skills: Strong written and verbal communication, ability to build rapport with insurance representatives, excellent organizational skills, and attention to detail.

Additional Information

Generous benefit package:

Medical, Dental, Vision, and Disability

Company-paid Life Insurance

401(k) with company match

Company-paid Short-Term Disability

HSA and FSA options

Employee Assistance Program

Employee Recognition

Seniority level Not Applicable

Employment type Full-time

Job function Human Resources

Industries Mental Health Care

Locations

Frisco, TX ($76,400.00–$99,000.00)

Dallas, TX ($70,000.00–$95,000.00)

Denton, TX ($60,003.00–$69,712.00)

Dallas-Fort Worth Metroplex ($54.00–$60.00)

Southlake, TX ($95,000.00–$125,000.00)

Plano, TX ($85,000.00–$95,000.00)

Addison, TX ($80,000.00–$110,000.00)

Southlake, TX ($150,000.00–$190,000.00)

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