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Therapy and Beyond

Benefits and Authorization Specialist

Therapy and Beyond, Flower Mound, Texas, us, 75027

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Job Description The

Authorization and Benefits Specialist

is responsible for the full lifecycle of insurance verification and authorization. This role ensures financial reimbursement by securing pre-authorizations, obtaining retroactive approvals, and maintaining active authorizations for ongoing care. The Specialist serves as a liaison between the organization, third-party payors, and clinical staff to prioritize efficiency.

JOB-SPECIFIC FUNCTIONS:

Authorization Management:

Initiate and secure initial benefits, pre-authorizations, and re-authorizations via payor portals, fax, or telephone.

Follow-Up & Tracking:

Strictly adhere to follow-up schedules (e.g., 3, 7, 14, 30 days) based on payor guidelines to expedite claims and prevent revenue loss.

Complex Case Resolution:

Manage high-complexity requests, including retroactive authorizations and Single Case Agreements (SCAs) for out-of-network patients.

Data Integrity:

Verify that authorization quantities, CPT codes, and effective dates are accurately entered into the practice management system.

Clinical Collaboration:

Coordinate directly with healthcare providers to secure necessary clinical notes, letters of medical necessity, and supporting documentation in a timely manner.

Process Improvement:

Develop and maintain a centralized "Payor Master List" and internal authorization manuals to standardize workflows and improve efficiency.

Compliance:

Review and interpret insurance group pre-certification requirements to ensure full compliance before services are rendered.

Qualifications

Education:

Associate’s or Bachelor's degree in Healthcare Administration or related field preferred.

Experience:

Minimum of 2 years of experience in insurance verification, medical billing, or authorization management.

Technical Skills:

Proficiency with electronic medical records (EMR) systems, and payor portals.

Soft Skills:

Strong written and verbal communication skills with the ability to build rapport with insurance representatives. Excellent organizational skills and attention to detail.

Additional Information

Generous benefit Package: Medical, Dental, Vision, and Disability

Company Paid- Life Insurance

401K with company match

Company Paid Short-Term Disability

HSA and FSA options

Employee Assistance Program

Employee Recognition

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