Surfaceexperts
Creative Repair Specialist Job at Surfaceexperts in Lee Center
Surfaceexperts, Lee Center, NY, US, 13363
Overview Do you enjoy making things with your hands and working creatively? Surface Experts Technician may align with your interests, pairing artful work with repairs. This role involves completing repairs creatively, usually in about an hour.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
What We Offer Base Salary + Bonus Opportunity : Performance-based commissions starting on day 1
Great Work/Life Balance : No required overtime, no nights, no weekends
Time Off : Paid holidays and accruable vacation
Flexible Work Schedule : Can accommodate midweek appointments
Paid New Hire Training : Onboarding includes learning alongside a trained technician
Company Car : Each technician drives a branded company vehicle for job duties
Tools Included : All necessary tools and products are provided
Learn a New Trade : Develop skills in a brand-new emerging trade
Supportive Work Environment : Team celebrates achievements and collaborates in problem-solving
Small Business : Local business with an owner who works alongside the team daily
Mentorship Opportunities : Ongoing repair training and career development
Dedicated Help Lines : Technician Support Team on call to assist with questions
Duties In the Field Daily: Complete 4 or more creative repairs on-site each day
On-site work with strong customer service and communication
Problem-solve with repairs in settings such as apartments, hotels, moving sites, and construction sites
Customer Service & Communication Treat tenants and staff with exceptional customer service
Update progress on repairs by entering information and notes in our CRM/Dispatch tool
Collaborate with our designated Support Team to resolve issues
Repair Process Learn and apply our one-of-a-kind 5-step process
Master each instrument and tool in your personalized toolkit
Apply artistic talent to deliver unique repair solutions
Calling all artistic types: Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts can excel at Surface Experts. Color matching and pattern knowledge are vital for complex repairs, with each job offering different design, sheen, and materials.
Qualifications Hands-on experience doing manual work (construction, manufacturing, painting, sculpting, etc.)
Facilities maintenance background is helpful but not required
Ability to see, distinguish, and replicate colors; color matching is integral
About Surface Experts
Surface Experts is a comprehensive hard surface repair company. We fix minor damages to surfaces such as bathtubs, cabinets, floors, appliances, countertops, furniture, elevator panels, and more. We combine traditional trades with our own processes to provide long-lasting repairs that are visually pleasing and cost-effective.
We aim to repair small spots efficiently, keep the work area clean and odor-free, and minimize time and product use.
Vision Lead a nationally recognized market for surface repair as an alternative to replacement or refinishing
Be represented in major metropolitan areas and be synonymous with spot repair for facilities and maintenance management
Mission Develop outstanding teams by investing in strong relationships
Solve customers’ problems while reducing waste of time, money, and materials
Values Serve Others Put Relationships First
No Jerks
Be Humble
Be a Problem Solver Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve
Trust the Process Be Organized
Be Teachable
Put Business Needs Above Personal Wants
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