Community Manager Job at KETTLER in North Charleston

Community Manager – KETTLER

Location: Charleston, SC. Under the direction of the Regional Manager, the Community Manager is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.

Responsibilities

• Managing administration of property operations and leasing office.
• Monitoring financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and a positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to the achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Qualifications

• 4+ years’ experience in the property management field.
• 2+ years’ supervisory experience.
• High School Diploma, Bachelor’s Degree preferred.
• Computer proficiency and knowledge of Microsoft Office Suite.
• Demonstrated leadership ability and a proven track record of success with the leasing process.
• Must be able to work on weekends.
• Experience with property management software.Must be able to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord–Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Experience with unit and common area renovations.
• SC Property Manager Licence must be obtained within 90 days of hire.

Additional Information

Seniority level: Mid-Senior. Employment type: Full‑time. Job function: Marketing and Sales.