TEKsystems
Description
We are seeking a UX Researcher to join a growing User Experience Design team. This role focuses on understanding and improving the user experience for internal tools and processes. You will apply user-centered design principles to address complex challenges and help deliver world-class experiences for employees. As part of a collaborative team, you will work closely with researchers, designers, developers, engineers, and product managers throughout the design process. You will develop a deep understanding of user journeys and touchpoints, design and run research activities, and advocate for users by providing actionable insights that shape products and solutions.
Key Responsibilities
Define, plan, and execute iterative user research activities using a variety of methods, including:
Generative research (e.g., interviews, field studies, ethnography)
Evaluative research (e.g., usability studies, concept evaluations, heuristic evaluations)
Validation research
Discover and analyze user behaviors and motivations to inform concepts and solutions.
Conduct analysis of feedback and data to create clear, actionable deliverables for stakeholders.
Use storytelling and ideation techniques to communicate user insights and influence priorities.
Advocate for research as part of the design process and educate others on UX methodologies.
Collaborate with cross-functional teams to propose and deliver optimal user experiences.
Required Skills
UX research (qualitative and quantitative)
Human-computer interaction
Journey mapping
User interviews and surveys
Data analysis
UX design principles
Usability testing and A/B testing
Human factors
Top Skills
3-6 years of UX research experience in an enterprise environment
Experience with internal tools (e.g., dashboards, HR systems, finance tools)
Mixed-method research experience (interviews, surveys, journey mapping, workshops)
Qualifications
Bachelor's degree (Master's preferred) in UX Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI, or related fields
3+ years of proven success conducting user research in an industry setting
Portfolio demonstrating UX research deliverables and impact
Working knowledge of qualitative and quantitative research methods
Strong attention to detail and ability to manage multiple projectsExperience with:
Survey software (e.g., Qualtrics)
Research platforms (e.g., UserZoom)
Data analysis tools (e.g., SPSS, R)
Microsoft Office Suite
Preferred
Experience in SaaS or enterprise tools
Skilled in facilitating workshops and brainstorming sessions
Research experience in global/non-US markets
Work Environment
Hybrid schedule (e.g., 3 days onsite, 2 days remote)
Collaborative, cross-functional team setting
Job Type & Location This is a Contract position based out of Morrisville, NC.
Pay & Benefits The pay range for this position is $50.00 - $57.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Morrisville, NC.
Application Deadline This position is anticipated to close on Dec 18, 2025.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Key Responsibilities
Define, plan, and execute iterative user research activities using a variety of methods, including:
Generative research (e.g., interviews, field studies, ethnography)
Evaluative research (e.g., usability studies, concept evaluations, heuristic evaluations)
Validation research
Discover and analyze user behaviors and motivations to inform concepts and solutions.
Conduct analysis of feedback and data to create clear, actionable deliverables for stakeholders.
Use storytelling and ideation techniques to communicate user insights and influence priorities.
Advocate for research as part of the design process and educate others on UX methodologies.
Collaborate with cross-functional teams to propose and deliver optimal user experiences.
Required Skills
UX research (qualitative and quantitative)
Human-computer interaction
Journey mapping
User interviews and surveys
Data analysis
UX design principles
Usability testing and A/B testing
Human factors
Top Skills
3-6 years of UX research experience in an enterprise environment
Experience with internal tools (e.g., dashboards, HR systems, finance tools)
Mixed-method research experience (interviews, surveys, journey mapping, workshops)
Qualifications
Bachelor's degree (Master's preferred) in UX Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI, or related fields
3+ years of proven success conducting user research in an industry setting
Portfolio demonstrating UX research deliverables and impact
Working knowledge of qualitative and quantitative research methods
Strong attention to detail and ability to manage multiple projectsExperience with:
Survey software (e.g., Qualtrics)
Research platforms (e.g., UserZoom)
Data analysis tools (e.g., SPSS, R)
Microsoft Office Suite
Preferred
Experience in SaaS or enterprise tools
Skilled in facilitating workshops and brainstorming sessions
Research experience in global/non-US markets
Work Environment
Hybrid schedule (e.g., 3 days onsite, 2 days remote)
Collaborative, cross-functional team setting
Job Type & Location This is a Contract position based out of Morrisville, NC.
Pay & Benefits The pay range for this position is $50.00 - $57.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Morrisville, NC.
Application Deadline This position is anticipated to close on Dec 18, 2025.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr