UC San Diego Health
Scheduling & Authorization Coordinator - Per Diem - 137711
UC San Diego Health, San Diego, California, United States, 92189
Job Title
Scheduling & Authorization Coordinator - Per Diem - 137711
Location & Type
Worksite:
Hillcrest
Department:
Respiratory Care
Appointment Type:
Per Diem
Appointment Percent:
20%
Union:
EX Contract
Work Schedule:
Days, 8 hrs/day, Monday-Friday
Total Openings:
1
Pay Scale:
$34.64 / Hour
Payroll Title:
HOSP AST 3 PD
Hiring Pay Scale:
$34.64 / Hour
Filing Deadline Tue 12/23/2025
Description UC San Diego Health is a leader in the management of chronic respiratory conditions. Under the direction of the Clinic Manager, the Scheduling & Authorization Coordinator performs and coordinates general front office duties, including reception, co-pay collection, appointment scheduling, referral and authorization, registration, insurance eligibility verification, and billing inquiries. The coordinator ensures timely and accurate completion of registration, facilitates authorizations in Epic, and provides excellent customer service to patients, physicians, staff, and ambulatory care service managers.
Responsibilities
Perform general front office duties: reception, co-pay collection, appointment scheduling, referral and authorization.
Complete registration for new or previously registered patients and bulk accounts.
Verify insurance eligibility for outpatient services on all third-party payers.
Communicate with patients and clinic staff regarding unauthorized services.
Collect co-pays and assist with basic billing inquiries and minor billing problems.
Facilitate processing of authorizations associated with orders placed in Epic to ensure a smooth flow of authorizations.
Provide excellent customer service, strong written and verbal communication, and high emotional intelligence.
Minimum Qualifications
BART or BLS at time of hire with commitment to obtain BART within six months.
Minimum of three years of administrative experience in a large healthcare organization or relevant environment.
Experience with scheduling, referral processing, and co-pay collections.
Knowledge of Microsoft Office systems.
Strong computer skills and data entry experience, especially with charge entry and scheduling.
Proven ability to determine importance of calls and proper referral area.
Experience scheduling appointments with judgment and decision-making concerning patient needs.
Thorough knowledge of medical terminology, preferably pulmonary medicine.
Demonstrated knowledge and familiarity with various insurance types and the authorization process.
Effective interpersonal skills and ability to communicate professionally in person, written, and by telephone with diverse groups.
Preferred Qualifications
Bilingual: English/Spanish.
Experience with Epic.
Knowledge of UCSD Medical Center systems.
Outpatient pulmonary experience.
Special Conditions
Will be required to float to other clinics for coverage as needed.
Must be able to work various hours and locations based on business needs.
Employment subject to criminal background check and pre-employment physical.
Pay Transparency Act Annual Full Pay Range: $72,328 – $72,328 (prorated if appointment percentage
Vaccination Policy If employed by the University of California, employees must comply with the University's Vaccination Program policy. Federal, state, or local public health directives may impose additional requirements.
Certifications Life-support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online-only certification is not acceptable.
About UC San Diego Health UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care, research, education, and community service across two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics.
EEO / Diversity Statement The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any protected status under state or federal law. UC San Diego values and welcomes people from all backgrounds.
For more information, please visit UC San Diego Principles of Community.
UC San Diego is a smoke‑and‑tobacco free environment. UC San Diego Health maintains a marijuana and drug‑free environment. Employees may be subject to drug screening.
#J-18808-Ljbffr
Location & Type
Worksite:
Hillcrest
Department:
Respiratory Care
Appointment Type:
Per Diem
Appointment Percent:
20%
Union:
EX Contract
Work Schedule:
Days, 8 hrs/day, Monday-Friday
Total Openings:
1
Pay Scale:
$34.64 / Hour
Payroll Title:
HOSP AST 3 PD
Hiring Pay Scale:
$34.64 / Hour
Filing Deadline Tue 12/23/2025
Description UC San Diego Health is a leader in the management of chronic respiratory conditions. Under the direction of the Clinic Manager, the Scheduling & Authorization Coordinator performs and coordinates general front office duties, including reception, co-pay collection, appointment scheduling, referral and authorization, registration, insurance eligibility verification, and billing inquiries. The coordinator ensures timely and accurate completion of registration, facilitates authorizations in Epic, and provides excellent customer service to patients, physicians, staff, and ambulatory care service managers.
Responsibilities
Perform general front office duties: reception, co-pay collection, appointment scheduling, referral and authorization.
Complete registration for new or previously registered patients and bulk accounts.
Verify insurance eligibility for outpatient services on all third-party payers.
Communicate with patients and clinic staff regarding unauthorized services.
Collect co-pays and assist with basic billing inquiries and minor billing problems.
Facilitate processing of authorizations associated with orders placed in Epic to ensure a smooth flow of authorizations.
Provide excellent customer service, strong written and verbal communication, and high emotional intelligence.
Minimum Qualifications
BART or BLS at time of hire with commitment to obtain BART within six months.
Minimum of three years of administrative experience in a large healthcare organization or relevant environment.
Experience with scheduling, referral processing, and co-pay collections.
Knowledge of Microsoft Office systems.
Strong computer skills and data entry experience, especially with charge entry and scheduling.
Proven ability to determine importance of calls and proper referral area.
Experience scheduling appointments with judgment and decision-making concerning patient needs.
Thorough knowledge of medical terminology, preferably pulmonary medicine.
Demonstrated knowledge and familiarity with various insurance types and the authorization process.
Effective interpersonal skills and ability to communicate professionally in person, written, and by telephone with diverse groups.
Preferred Qualifications
Bilingual: English/Spanish.
Experience with Epic.
Knowledge of UCSD Medical Center systems.
Outpatient pulmonary experience.
Special Conditions
Will be required to float to other clinics for coverage as needed.
Must be able to work various hours and locations based on business needs.
Employment subject to criminal background check and pre-employment physical.
Pay Transparency Act Annual Full Pay Range: $72,328 – $72,328 (prorated if appointment percentage
Vaccination Policy If employed by the University of California, employees must comply with the University's Vaccination Program policy. Federal, state, or local public health directives may impose additional requirements.
Certifications Life-support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online-only certification is not acceptable.
About UC San Diego Health UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care, research, education, and community service across two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics.
EEO / Diversity Statement The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any protected status under state or federal law. UC San Diego values and welcomes people from all backgrounds.
For more information, please visit UC San Diego Principles of Community.
UC San Diego is a smoke‑and‑tobacco free environment. UC San Diego Health maintains a marijuana and drug‑free environment. Employees may be subject to drug screening.
#J-18808-Ljbffr