UC San Diego Health
Scheduling & Authorization Coordinator - 137704
UC San Diego Health, San Diego, California, United States, 92189
Scheduling & Authorization Coordinator – 137704
Join to apply for the Scheduling & Authorization Coordinator – 137704 role at UC San Diego Health.
Filing Deadline: Tue 12/23/2025 – Apply now.
Overview UC San Diego Health is a leader in the management of chronic respiratory conditions. Our nationally recognized pulmonary rehabilitation program comprises a team of respiratory therapists and pulmonary specialists dedicated to improving the quality of life for people with chronic lung disease. The program is certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR), which recognizes our commitment to providing high‑quality patient care and services.
Responsibilities Under the direction of the Clinic Manager, the Scheduling & Authorization Coordinator performs and coordinates general front‑office duties, including but not limited to: reception, co‑pay collection, appointment scheduling, and referral and authorization. The coordinator:
Completes registration for new or previously registered patients in a timely and accurate manner.
Registers bulk accounts as needed.
Verifies insurance eligibility for outpatient services on all third‑party payers.
Communicates clearly and effectively with patients, clinic staff, and physicians when services are deemed unauthorized.
Collects co‑pays and researches and responds to basic billing inquiries, assisting with the resolution of minor billing problems.
Facilitates the processing of authorizations associated with orders placed in Epic to ensure a smooth flow of authorizations.
Provides excellent customer service, strong written and verbal communication, and high emotional intelligence to patients, physicians, staff, and ambulatory care service managers.
Minimum Qualifications
BART or BLS at time of hire with commitment to obtain BART within six (6) months of hire date.
Minimum of three (3) years of administrative experience in a large healthcare organization or relevant environment.
Scheduling, referral processing, and co‑pay collections experience.
Knowledge of Microsoft Office Systems.
Strong computer skills and data entry experience, especially with charge entry and scheduling.
Proven ability to determine the importance of calls and proper referral area.
Experience scheduling appointments with demonstrated judgment and decision‑making concerning patient needs.
Thorough knowledge of medical terminology, preferably pulmonary medicine.
Demonstrated knowledge and familiarity with various insurance types and the authorization process.
Effective interpersonal skills and ability to communicate professionally in person, written, and by telephone when dealing with diverse groups of people.
Preferred Qualifications
Bilingual: English/Spanish.
Experience with Epic.
Knowledge of UCSD Medical Center systems.
Outpatient pulmonary experience.
Special Conditions
Will be required to float to other clinics to provide coverage as needed.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre‑employment physical.
Pay Annual Full Pay Range: $57,399 – $71,347 (prorated if the appointment percentage is less than 100%). Hourly Equivalent: $27.49 – $34.17.
Important Notes Apply by the filing deadline. If you are a rehire candidate, apply by 12/11/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible reassignment clients should contact their Disability Counselor for assistance.
EEO Statement The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For more information, please visit UC San Diego Principles of Community. For the University of California’s Anti‑Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti‑Discrimination. UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. UC San Diego is a smoke and tobacco‑free environment and maintains a marijuana and drug‑free environment. Employees may be subject to drug screening.
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Filing Deadline: Tue 12/23/2025 – Apply now.
Overview UC San Diego Health is a leader in the management of chronic respiratory conditions. Our nationally recognized pulmonary rehabilitation program comprises a team of respiratory therapists and pulmonary specialists dedicated to improving the quality of life for people with chronic lung disease. The program is certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR), which recognizes our commitment to providing high‑quality patient care and services.
Responsibilities Under the direction of the Clinic Manager, the Scheduling & Authorization Coordinator performs and coordinates general front‑office duties, including but not limited to: reception, co‑pay collection, appointment scheduling, and referral and authorization. The coordinator:
Completes registration for new or previously registered patients in a timely and accurate manner.
Registers bulk accounts as needed.
Verifies insurance eligibility for outpatient services on all third‑party payers.
Communicates clearly and effectively with patients, clinic staff, and physicians when services are deemed unauthorized.
Collects co‑pays and researches and responds to basic billing inquiries, assisting with the resolution of minor billing problems.
Facilitates the processing of authorizations associated with orders placed in Epic to ensure a smooth flow of authorizations.
Provides excellent customer service, strong written and verbal communication, and high emotional intelligence to patients, physicians, staff, and ambulatory care service managers.
Minimum Qualifications
BART or BLS at time of hire with commitment to obtain BART within six (6) months of hire date.
Minimum of three (3) years of administrative experience in a large healthcare organization or relevant environment.
Scheduling, referral processing, and co‑pay collections experience.
Knowledge of Microsoft Office Systems.
Strong computer skills and data entry experience, especially with charge entry and scheduling.
Proven ability to determine the importance of calls and proper referral area.
Experience scheduling appointments with demonstrated judgment and decision‑making concerning patient needs.
Thorough knowledge of medical terminology, preferably pulmonary medicine.
Demonstrated knowledge and familiarity with various insurance types and the authorization process.
Effective interpersonal skills and ability to communicate professionally in person, written, and by telephone when dealing with diverse groups of people.
Preferred Qualifications
Bilingual: English/Spanish.
Experience with Epic.
Knowledge of UCSD Medical Center systems.
Outpatient pulmonary experience.
Special Conditions
Will be required to float to other clinics to provide coverage as needed.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre‑employment physical.
Pay Annual Full Pay Range: $57,399 – $71,347 (prorated if the appointment percentage is less than 100%). Hourly Equivalent: $27.49 – $34.17.
Important Notes Apply by the filing deadline. If you are a rehire candidate, apply by 12/11/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible reassignment clients should contact their Disability Counselor for assistance.
EEO Statement The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For more information, please visit UC San Diego Principles of Community. For the University of California’s Anti‑Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti‑Discrimination. UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. UC San Diego is a smoke and tobacco‑free environment and maintains a marijuana and drug‑free environment. Employees may be subject to drug screening.
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