UC San Diego Health
Scheduling and Authorization Coordinator
UC San Diego Health, San Diego, California, United States, 92189
Scheduling and Authorization Coordinator
Filing Deadline: Tue 12/23/2025
UC San Diego values and welcomes people of all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 12/11/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.
UC San Diego Health is a leader in the management of chronic respiratory conditions. Our nationally recognized pulmonary rehabilitation program comprises a team of respiratory therapists and pulmonary specialists dedicated to improving the quality of life for people with chronic lung disease. Our program is certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR), reflecting our commitment to high‑quality patient care.
Under the direction of the Clinic Manager, the Scheduling & Authorization Coordinator performs and coordinates general front office duties, including reception, co‑pay collection, appointment scheduling, referral and authorization. The coordinator completes registration for new or previously registered patients, registers bulk accounts as needed, verifies insurance eligibility for outpatient services, and communicates clearly and effectively with patient, clinic staff, and providers when services are unauthorized. Responsibilities also include collecting co‑pays, researching and responding to patient billing inquiries, assisting with resolution of minor billing problems, and facilitating the processing of authorizations associated with orders placed in Epic to ensure a smooth flow.
The coordinator is a resource for patients, physicians, staff, and ambulatory care service managers by providing excellent customer service, strong written and verbal communication, and high emotional intelligence.
Minimum Qualifications
BART or BLS at time of hire with commitment to obtain BART within six (6) months.
Minimum of three (3) years of administrative experience in a large healthcare organization or relevant environment.
Experience with scheduling, referral processing, and co‑pay collections.
Knowledge of Microsoft Office systems.
Strong computer and data entry skills, especially with charge entry and scheduling.
Proven ability to prioritize calls and determine appropriate referral area.
Experience scheduling appointments and exercising judgment concerning patient needs.
Thorough knowledge of medical terminology, preferably pulmonary medicine.
Demonstrated knowledge of insurance types and authorization processes.
Effective interpersonal skills and professional communication in person, written, and by telephone.
Preferred Qualifications
Bilingual: English/Spanish.
Experience with Epic.
Knowledge of UCSD Medical Center systems.
Outpatient Pulmonary experience.
Special Conditions
Will be required to float to other clinics for coverage as needed.
Must be able to work varied hours and locations based on business needs.
Employment subject to a criminal background check and pre‑employment physical.
Pay Transparency Act: Annual Full Pay Range: $57,399 - $71,347 (prorated if appointment percentage
Factors in determining appropriate compensation include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.
Vaccination Policy: If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
Life‑support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration, applications must be received prior to the initial closing date. If a job has an extended deadline, applications may be considered during the extension period; however, a position may be filled before the extended date is reached.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti‑Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco‑free environment. Please visit smokefree.ucsd.edu for more information.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, received notice of any allegations, or are currently the subject of any administrative or disciplinary proceedings involving misconduct, have left a position after receiving notice of allegations or while under investigation, or have filed an appeal of a finding of misconduct with a previous employer.
UC Sexual Violence and Sexual Harassment Policy
UC Anti‑Discrimination Policy
Abusive Conduct in the Workplace
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff, and visitors.
#J-18808-Ljbffr
UC San Diego values and welcomes people of all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 12/11/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.
UC San Diego Health is a leader in the management of chronic respiratory conditions. Our nationally recognized pulmonary rehabilitation program comprises a team of respiratory therapists and pulmonary specialists dedicated to improving the quality of life for people with chronic lung disease. Our program is certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR), reflecting our commitment to high‑quality patient care.
Under the direction of the Clinic Manager, the Scheduling & Authorization Coordinator performs and coordinates general front office duties, including reception, co‑pay collection, appointment scheduling, referral and authorization. The coordinator completes registration for new or previously registered patients, registers bulk accounts as needed, verifies insurance eligibility for outpatient services, and communicates clearly and effectively with patient, clinic staff, and providers when services are unauthorized. Responsibilities also include collecting co‑pays, researching and responding to patient billing inquiries, assisting with resolution of minor billing problems, and facilitating the processing of authorizations associated with orders placed in Epic to ensure a smooth flow.
The coordinator is a resource for patients, physicians, staff, and ambulatory care service managers by providing excellent customer service, strong written and verbal communication, and high emotional intelligence.
Minimum Qualifications
BART or BLS at time of hire with commitment to obtain BART within six (6) months.
Minimum of three (3) years of administrative experience in a large healthcare organization or relevant environment.
Experience with scheduling, referral processing, and co‑pay collections.
Knowledge of Microsoft Office systems.
Strong computer and data entry skills, especially with charge entry and scheduling.
Proven ability to prioritize calls and determine appropriate referral area.
Experience scheduling appointments and exercising judgment concerning patient needs.
Thorough knowledge of medical terminology, preferably pulmonary medicine.
Demonstrated knowledge of insurance types and authorization processes.
Effective interpersonal skills and professional communication in person, written, and by telephone.
Preferred Qualifications
Bilingual: English/Spanish.
Experience with Epic.
Knowledge of UCSD Medical Center systems.
Outpatient Pulmonary experience.
Special Conditions
Will be required to float to other clinics for coverage as needed.
Must be able to work varied hours and locations based on business needs.
Employment subject to a criminal background check and pre‑employment physical.
Pay Transparency Act: Annual Full Pay Range: $57,399 - $71,347 (prorated if appointment percentage
Factors in determining appropriate compensation include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.
Vaccination Policy: If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
Life‑support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration, applications must be received prior to the initial closing date. If a job has an extended deadline, applications may be considered during the extension period; however, a position may be filled before the extended date is reached.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti‑Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco‑free environment. Please visit smokefree.ucsd.edu for more information.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, received notice of any allegations, or are currently the subject of any administrative or disciplinary proceedings involving misconduct, have left a position after receiving notice of allegations or while under investigation, or have filed an appeal of a finding of misconduct with a previous employer.
UC Sexual Violence and Sexual Harassment Policy
UC Anti‑Discrimination Policy
Abusive Conduct in the Workplace
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff, and visitors.
#J-18808-Ljbffr