Disability Solutions is hiring: UX Designer/Web Design (Remote) in Raleigh

A UX Designer II defines the customer interactions of our products. She/he owns and executes part of the design strategy for a business or product line. She/he is seen as a critical stakeholder for the design of new products. Customer (or User) Focus • Works collaboratively with research to help identify opportunities to better understand customer's needs. • Understands how his/her role impacts customer satisfaction. • Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events. Creative Problem Solving • Can work proactively with technology, product and other key stakeholders to come up with new and creative ideas. • Can generate new ideas by analyzing product data for insights. • Proposes solutions when faced with a new design challenge. • Product Design • Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams. • Works with UX Researcher to understand the user needs. • Collaborate on when to execute usability testing for applicable projects. • Good interaction design skills and attention to detail. • Introduces new design patterns and style guides. • Can clearly articulate design rationale and concepts Data Driven Analysis & Testing • Proactively uses data to establish key metrics for projects. • Explores data from analytics packages, customer insight or other sources to understand context of research work. • Identifies gaps where data is needed. • Regularly tests design work with users in partnership with UX Research team. • Iterates research methods based on testing and data analysis. Understands the nuances of designing for different platforms. • Uses design software (Axure, Sketch, Invsion) to intermediate level. • Personal Capability Takes concrete actions relating to feedback to improve performance • Encourages co-operation between all members of the team • Helps people to resolve conflict • Identifies and removes barriers to team performance • Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: • Comprehensive, multi-carrier program for medical, dental and vision benefits • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan • Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts •