Head of Design, Financial Suite (San Francisco) Job at Block in San Francisco

After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldnt work together. So we expanded into software and started building integrated, omnichannel solutions to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, weve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Today, we are a partner to sellers of all sizes large, enterprisescale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. Were building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. Squares Financial Suite team is reimagining how small businesses understand, manage, and grow their money. Our goal is to become a trusted partner for every seller providing powerful, intuitive financial management tools that simplify backoffice operations, automate workflows, and turn complex data into actionable insight. Were looking for a Head of Design to lead the design vision for Squares Financial Suite a collection of tools that help sellers make smarter decisions, reduce costs, and drive profitability. As a key member of the Financial Suite leadership team, youll define how product experience, brand, and research come together to deliver trust, intelligence, and simplicity at scale. Youll report to the Head of Design for Square, and be a key member of the Financial Suite leadership team alongside peers in Product, Engineering, and Marketing leading a team of product designers. Define a cohesive vision for Financial Suite. Establish the design strategy and creative direction for how sellers experience automation, analytics, and cash flow management across Squares ecosystem. Elevate design quality and clarity. Partner with peers in Product, Engineering, and Data Science to define priorities, shape strategy, and bring cohesive solutions to market. Champion intelligence and automation. Leverage AI and machine learning to simplify complex workflows, automate manual tasks, and deliver proactive insights that help sellers make better decisions. Mentor and scale design leadership. Develop design managers and senior ICs, cultivating an environment of clarity, accountability, and creative excellence. Build frameworks, design patterns, and processes that enable rapid iteration without sacrificing craft or cohesion across products. 15+ years of experience in design management both leading and building product design teams. ~ Expertise in product systems, service design, or workflow automation, ideally within financial or enterprise domains. ~ A strong understanding of data visualization, analytics, and predictive insights, and how they inform product experience. ~ Demonstrated impact on product strategy, user experience, and business outcomes in highscale environments. ~ Experience working closely with Product, Engineering, and Data Science leaders to define vision, strategy, and metrics for success. ~ A track record of building inclusive, highperforming teams, and mentoring leaders to achieve their full potential. ~ A passion for exploring how AI, automation, and design systems can increase efficiency and unlock creativity at scale. ~ Exceptional communication and storytelling skills, with the ability to connect design vision to customer and business impact. Were working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances. We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Together, were helping build a financial system that is open to everyone. #