Senior Community Manager Job at INSIDE IDEAS GROUP LTD in Chicago

INSIDE IDEAS GROUP LTD invites applications for a Senior Community Manager position. Established in 2004, Inside Ideas Group is a rapidly growing global agency network that partners with over 300 clients in 40+ countries, delivering creative solutions that resonate deeply with audiences.

As part of The Brandtech Group, we leverage cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making.

Role

Senior Community Manager

Location

Toronto, ON

Duration

12‑Month Contract

About the role

We are seeking a hands‑on, experienced and strategically‑mindful community manager/social media manager to build engaged communities for major brands. Responsibilities include guiding social strategy, creating video content, turning cultural moments into shareable creative, and presenting key insights to brand teams. The role involves collaborating closely with creative teams in a fast‑moving environment and presenting work to clients and internal teams.

What you will be doing

• Use social listening tools to report on a number of key brands.
• Create creative briefs based on content performance, brand needs, audience and cultural insights.
• Ideate and create social content in collaboration with the creative team.
• Confidently present monthly and quarterly reports to clients, and serve as the point of contact for data or social media listening inquiries.
• Create and provide ad hoc reports surrounding key initiatives or competitors.
• Entertain fans with creative community management.
• Research, create, and share POVs on updates to the ever‑changing social media landscape and cultural shifts or trends.
• Monitor brand reputation issues and create crisis reports for senior leadership.

What you need to be great in this role

• 4‑6 years of experience in community management or a social media management role.
• Experience with data visualization, social listening, and social media analytics tools such as BrandWatch, TalkWater, UnMetric, Khoros, or similar.
• Advanced experience with Excel, Google Sheets, and PowerPoint.
• Agency experience is a must.
• Ability to create impactful, data‑driven reports with strategic thinking, narrative, insights and recommendations.
• Experience conducting consumer insights research.
• Comfortable presenting high‑energy reports both internally and externally.
• Comfortable balancing multiple workstreams, including reporting deadlines, brief creation and reactive content opportunities.
• Proactive with a track record of an entrepreneurial approach.
• At the time of this posting, the base salary for this position may range from CAD $85,000.00 to CAD $95,000.00. Individual compensation varies based on job‑related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing and Sales

Industries

Advertising Services

Our values shape everything we do

Ambitious to succeed
Imaginative to push boundaries
Inspirational to do groundbreaking work
Always learning and listening to understand
Results‑focused to exceed expectations
Actively pro‑inclusive and anti‑racist across our community, clients and creations

Equal opportunity statement

Inside Ideas Group, part of the Brandtech Group, is an equal‑opportunity employer committed to an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

Inside Ideas Group has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.