Senior User Experience Designer Job at PTR Global in McLean

W2 Job Posting: User Experience (UX/UI) Designer – Banking Client (Former Capital One Experience Preferred)

Location: Hybrid – Richmond, VA or McLean, VA or NYC hybrid

Employment Type: W2 Contract (Contract-to-Hire Potential)

Portfolio: Required

No Bill Rate Flex

Job Description:

Our Fortune 100 Banking Client is seeking a User Experience (UX/UI) Designer to support end-to-end customer experience initiatives. Candidates with prior experience at Capital One or similar large financial institutions are highly preferred. This role requires strong hands-on design expertise, user research skills, and the ability to collaborate with cross-functional teams in a hybrid work environment.

Key Responsibilities:

• Lead UX/UI design and development across digital platforms.
• Conduct user research, usability assessments, persona development, and design validation.
• Create user flows, journey maps, wireframes, prototypes, and high-fidelity UI designs.
• Collaborate closely with product, engineering, and business partners to deliver intuitive, customer-centric experiences.
• Apply strong emotional intelligence to manage stakeholder expectations and cross-functional alignment.
• Utilize tools such as Lucid Spark, Figma, Google Suite, Jira.
• Design within and apply Salesforce Lightning Design System (SLDS) guidelines.

Required Skills & Experience:

• Proven background in UX/UI design, user research, and journey mapping.
• Strong proficiency in Figma, Lucid Spark, and Jira.
• Experience designing within the Salesforce Lightning Design System.
• Ability to communicate design decisions clearly and manage multiple partners.
• Strong analytical thinking, problem-solving, and collaboration skills.
• Portfolio required showcasing end-to-end UX/UI design work.
• Former Capital One experience is a strong plus.

Additional Details:

• W2 contract role with potential contract-to-hire opportunities.
• Chance of extension based on performance.
• Candidate must meet conversion eligibility requirements.
• Hybrid schedule in Richmond, VA or McLean, VA – onsite presence required weekly.