Agoda
Senior Product Designer - CEG(Bangkok - Based, Relocation Provided)
Agoda, Chicago, Illinois, United States, 60290
Senior Product Designer – CEG (Bangkok – Based, Relocation Provided)
Join Agoda as a Senior Product Designer in the Customer Experience Group (CEG) based in Bangkok, with relocation support available.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings (NASDAQ: BKNG) and have a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Join our passionate team dedicated to enhancing the core guest experience by transforming original concepts into engaging interactive experiences for a global audience. Your role will be to define solutions that elevate the guest booking experience across Agoda’s products.
What Product Design Looks Like at Agoda As a product designer at Agoda, you’ll collaborate with a product manager, 6‑8 engineers, researchers, and cross‑functional partners. Together, you’ll drive your segment of Agoda, deliver solutions to challenges, and gather feedback directly from customers and internal stakeholders.
Role in the CEG Team The Customer Experience Group (CEG) is our dedicated support team, focused on providing assistance and solutions for booking‑related inquiries. As the primary point of contact for our customers and partners, CEG plays a crucial role in ensuring a seamless and satisfactory experience. As a designer on the CEG team, you’ll play a crucial role in driving great UX while meeting business objectives.
Key Responsibilities
Running discovery phases and helping define product requirements
Testing prototypes and hypotheses with users to collect feedback
Presenting your work to peers and leadership, both asynchronously and in‑person
Participating in weekly design critiques, workshops, all‑hands, and squad meetings
Thinking and writing about your process and detailing your decisions
Championing cohesion and consistency in UX design that unites a growing family of products/features
Being a strategic leader with a vision for implementing experiences that represent the most customer‑centric intersection between design, business, content, and technology
Product Designer at Agoda Means You Have a Track Record of
Driving discovery and ideation workshops and aligning the group around a vision and approach
Crafting sophisticated flows and customer journeys
Thinking and crafting at a system level, not just interface elements or pages
Regularly using soft skills such as listening, negotiating, and decision‑making
Balancing multiple priorities and successfully delivering in a fast‑paced, dynamic environment
Having 5+ years of full‑time experience as a UX/Interaction designer for digital or web‑based products; in‑house designer experience highly preferred
Qualities We Value in Designers
Effective articulation of ideas and design solutions
Expressing feedback with kindness and candor
Tolerance for ambiguity and healthy curiosity
Translating quantitative & qualitative insights into design decisions
Contribution to our culture: motivation, optimism, quality, integrity
Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Discover More About Working At Agoda
Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife
Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third‑party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings (NASDAQ: BKNG) and have a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Join our passionate team dedicated to enhancing the core guest experience by transforming original concepts into engaging interactive experiences for a global audience. Your role will be to define solutions that elevate the guest booking experience across Agoda’s products.
What Product Design Looks Like at Agoda As a product designer at Agoda, you’ll collaborate with a product manager, 6‑8 engineers, researchers, and cross‑functional partners. Together, you’ll drive your segment of Agoda, deliver solutions to challenges, and gather feedback directly from customers and internal stakeholders.
Role in the CEG Team The Customer Experience Group (CEG) is our dedicated support team, focused on providing assistance and solutions for booking‑related inquiries. As the primary point of contact for our customers and partners, CEG plays a crucial role in ensuring a seamless and satisfactory experience. As a designer on the CEG team, you’ll play a crucial role in driving great UX while meeting business objectives.
Key Responsibilities
Running discovery phases and helping define product requirements
Testing prototypes and hypotheses with users to collect feedback
Presenting your work to peers and leadership, both asynchronously and in‑person
Participating in weekly design critiques, workshops, all‑hands, and squad meetings
Thinking and writing about your process and detailing your decisions
Championing cohesion and consistency in UX design that unites a growing family of products/features
Being a strategic leader with a vision for implementing experiences that represent the most customer‑centric intersection between design, business, content, and technology
Product Designer at Agoda Means You Have a Track Record of
Driving discovery and ideation workshops and aligning the group around a vision and approach
Crafting sophisticated flows and customer journeys
Thinking and crafting at a system level, not just interface elements or pages
Regularly using soft skills such as listening, negotiating, and decision‑making
Balancing multiple priorities and successfully delivering in a fast‑paced, dynamic environment
Having 5+ years of full‑time experience as a UX/Interaction designer for digital or web‑based products; in‑house designer experience highly preferred
Qualities We Value in Designers
Effective articulation of ideas and design solutions
Expressing feedback with kindness and candor
Tolerance for ambiguity and healthy curiosity
Translating quantitative & qualitative insights into design decisions
Contribution to our culture: motivation, optimism, quality, integrity
Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Discover More About Working At Agoda
Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife
Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third‑party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
#J-18808-Ljbffr