Swoon
A growing consumer-focused company is seeking a UX Senior Manager to lead a mature design team and elevate customer experiences across digital and physical touchpoints. This role is ideal for a leader who blends UX expertise with strong business awareness and a track record of improving key performance metrics.
Compensation: ~$200K base + ~$53K performance bonus (~$253K OTE)
What You’ll Do
Lead and mentor a senior design team across web, mobile, and in-store experiences.
Connect UX strategy to business goals, prioritizing initiatives that improve conversion, satisfaction, and overall performance.
Drive experimentation and optimization efforts across customer journeys.
Translate customer insights and behavioral data into clear UX improvements.
Develop and maintain scalable design standards and processes.
Partner cross-functionally with product, engineering, operations, and marketing to ensure cohesive and impactful experiences.
Oversee UX deliverables, timelines, and execution across multiple workstreams.
What We’re Looking For
10+ years in UX leadership roles (e.g., UX Manager, Design Lead, Head of UX).
Experience managing senior designers and guiding teams through complex product cycles.
Proven ability to improve key metrics such as conversion, engagement, or funnel performance.
Strong background in omni-channel or multi-touchpoint experiences.
Proficiency with modern UX design tools (Figma, Sketch, Adobe XD, etc.).
Excellent communication skills and comfort presenting to senior stakeholders.
Experience with experimentation, testing, and data-informed decision-making.
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