Swoon
A growing consumer-focused company is seeking a UX Senior Manager to lead a mature design team and elevate customer experiences across digital and physical touchpoints. This role is ideal for a leader who blends UX expertise with strong business awareness and a track record of improving key performance metrics.
Location: Scottsdale, AZ (Onsite, 5 days/week; relocation available)
Compensation: ~$200K base + ~$53K performance bonus (~$253K OTE)
What You’ll Do
- Lead and mentor a senior design team across web, mobile, and in-store experiences.
- Connect UX strategy to business goals, prioritizing initiatives that improve conversion, satisfaction, and overall performance.
- Drive experimentation and optimization efforts across customer journeys.
- Translate customer insights and behavioral data into clear UX improvements.
- Develop and maintain scalable design standards and processes.
- Partner cross-functionally with product, engineering, operations, and marketing to ensure cohesive and impactful experiences.
- Oversee UX deliverables, timelines, and execution across multiple workstreams.
What We’re Looking For
- 10+ years in UX leadership roles (e.g., UX Manager, Design Lead, Head of UX).
- Experience managing senior designers and guiding teams through complex product cycles.
- Proven ability to improve key metrics such as conversion, engagement, or funnel performance.
- Strong background in omni-channel or multi-touchpoint experiences.
- Proficiency with modern UX design tools (Figma, Sketch, Adobe XD, etc.).
- Excellent communication skills and comfort presenting to senior stakeholders.
- Experience with experimentation, testing, and data-informed decision-making.