Jobs via Dice is hiring: UX Researcher in San Diego

Job Summary

Position: UX Researcher (Contract) – 4+ months w2
Location: 100% Remote – must be within 55 miles of San Diego, CA hub
Pay: $25.00 – $35.00/hr

Responsibilities

• Develop research plans, workflows, user task analysis, personas, journey/experience maps, process flows, and service blueprints.
• Lead user research throughout the product lifecycle; plan and run usability studies, analyze data, conduct heuristic evaluations, facilitate workshops, and perform low- to high‑fidelity usability tests.
• Present findings to cross‑functional teams and negotiate trade‑offs between business goals, technical challenges, and customer experience.
• Coordinate and take direction from the lead researcher.

What We’re Looking For

• Strong collaborators who deliver an excellent client experience.
• Fast‑paced, quick‑learner, client‑focused, team‑oriented; encourages creativity and continuous improvement.

Qualifications

• 3+ years of user experience research experience.
• Service blueprinting or process blueprinting experience.
• Qualitative research experience.
• Financial or trust services experience a plus.
• Skilled in moderated interviews, unmoderated usability tests, surveys (Qualtrics), other foundational UX research methods.
• Manage end‑to‑end participant engagement (scheduling, communication, logistics).
• Advanced Excel skills (pivot tables, charts).
• Bachelor’s degree or equivalent experience.
• 2+ years on project teams meeting timelines while managing competing priorities.
• Proven ability to navigate complex, high‑stakes business relationships with discretion.

Core Competencies

• Clear, compelling, actionable communication of research insights.
• Strong strategic thinking and tactical execution.
• Excellent collaboration with multidisciplinary teams.
• Discernment to pause and ask the right questions for strategic alignment.

Preferences

• Experience with User Testing, Jira, Confluence, Figma.
• Agile/pod structure experience.
• Financial services familiarity.
• Cross‑functional partnership cultivation aligned to business priorities.

Skills

• UX research, user research, qualitative research, quantitative research, user experience.

Experience Level

Intermediate Level

Location Requirements

• San Diego – must be within 50 miles of the hub.

Pay & Benefits

• Hourly: $25.00 – $35.00/hr.
• Benefits (subject to eligibility and length of employment): Medical, dental & vision; Critical Illness; Accident & Hospital; 401(k) retirement plan (pre‑tax & Roth); Life Insurance (Voluntary Life & AD&D); Short & long‑term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; PTO, Vacation or Sick Leave.

Workplace Type

Fully remote position.

Application Deadline

Anticipated to close on Dec 23, 2025.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.