Design Manager, Media and Community Job at Patreon in San Francisco

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4 days ago – Be among the first 25 applicants

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including paid memberships, free memberships, community chats, live video, and selling to fans directly with one‑time purchases. Ultimately our goal is simple: fund the creative class. And we’re leaders in that space, with:

• $10 billion+ in revenue generated since Patreon's inception
• 100 million+ free memberships for fans who may not be ready to pay just yet
• 25 million+ paid memberships on Patreon today

This role is based in New York or San Francisco and open to those who are able to be in‑office 2 days per week on a hybrid work model.

About The Team

At Patreon, you’ll join a high‑performing, empathetic, and creator‑first team. We’re passionate about building experiences that deepen connection and expand opportunities for creators and their fans. The Design team is central to that mission, partnering closely with Product, Research, Engineering, and Data to shape the future of creator‑to‑fan interaction.

About The Role

• Manage, coach, and develop a team of Product Designers, supporting their growth and enabling their best work
• Lead design for core community and media experiences that help fans easily engage with creators and each other, shaping how meaningful connections are formed on Patreon
• Influence the long‑term vision for sustainable creator communities, guiding projects that define Patreon's next chapter of growth
• Partner Product, Research, and Engineering to launch and scale new fan experiences, including community‑first features
• Build strong cross‑functional alignment by clearly articulating design vision and presenting complex concepts to leadership and the broader organization
• Foster a collaborative, innovative, and human‑centered design culture that thrives in ambiguity and fast‑paced scaling environments

About You

• Proven experience leading high‑performing consumer product design teams, with a strong track record of hiring, developing, and retaining top design talent
• Deep expertise in media, social, or community‑driven experiences, with high standards of craft and the ability to elevate quality across your team
• Ability to connect high‑level strategy to design execution, balancing near‑term impact with long‑term vision
• Skilled at prioritization and building scalable processes, thriving in ambiguous, fast‑paced environments with a bias toward action and learning
• Strong communicator who builds alignment across teams and influences strategy at all levels of the organization

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don’t quit. We learn and deliver.
• Win Together | We grow as individuals. We win as a team.

Patreon is proud to be an equal‑opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.

Patreon offers a competitive benefits package including, but not limited to, salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in‑person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote‑eligible roles are not expected to meet the same requirements.

At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.

The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.

Patreon reserves the right to modify or update compensation and benefits at any time.