Senior PM - Creator Experience & Engagement Job at Patreon in San Francisco

Senior Product Manager, Core Experience – Patreon

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business, including paid memberships, free memberships, community chats, live video, and direct one‑time purchases.

Ultimately our goal is simple: fund the creative class. We have helped creators generate over $10 billion, built 100 million+ free memberships, and now support 25 million+ paid memberships.

About The Team

The Creator Success team is shaping the core experiences that make Patreon the best place for creators to connect with all of their fans and share their creative work. We’re evolving Patreon beyond a paid‑only model into a destination where creators can engage and grow their entire audience. Our work spans onboarding, content creation, creator pages, and vertical‑specific tools.

About The Role

We’re looking for a product manager to lead our Creator World team. In this role, you’ll own the strategy and execution for how creators bring their content to Patreon and how that content is presented to fans. You’ll focus on making Patreon the best home for our target creators—owning the creator page experience, helping creators showcase their work more effectively, building out video and podcasting tools, and shaping the fan journey from first interaction to long‑term engagement. You’ll work closely with world‑class designers and engineers, and partner with go‑to‑market teams to deliver thoughtful, high‑quality product experiences. This role is based in New York or San Francisco and requires a hybrid work model with in‑office presence two days per week.

Qualifications

• 3+ years of product management experience, with a successful track record of launching consumer products that solve real user problems.
• Scrappy, thoughtful, and driven—taking initiative, asking the right questions, and figuring things out when the path isn’t already defined.
• Deep care for product quality and craft, with a strong eye for UX and an understanding of what makes an experience feel cohesive, clear, and polished.
• Strong ability to translate qualitative research, quantitative data, or both into product priorities.
• Excellent communication and collaboration skills, with an ability to influence without authority.

Our Values

• Put Creators First – We’re here for creators; when creators win, we win.
• Build with Craft – We sign our name to every deliverable, just like our creators.
• Make it Happen – We don’t quit; we learn and deliver.
• Win Together – We grow as individuals and win as a team.

Equal Opportunity Employer

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.

Benefits

Patreon offers a competitive benefits package including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching.

Remote / Hybrid Work Model

Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. Candidates hired into remote‑eligible roles are not expected to meet the same requirements.

Salary Range

Expected salary range (New York or San Francisco, mid‑senior level): $190,000–$250,000. Final offer will be based on candidate’s experience, skills, competencies, and geographic location.