Senior Social Media Manager Job at The Hoffman Agency in San Jose

The Hoffman Agency is an integrated communications consultancy that solves business problems for tech companies, and while our heritage lies in earned media and PR, we increasingly execute “blended” campaigns that use content to tap into owned and paid media, as well as other digital modalities. As a Senior Social Media Manager, you’ll lead all aspects of digital and social strategy, build strong client relationships, and ensure all work aligns with client objectives and is delivered at a high standard. You’ll serve as a trusted client advisor, translate goals into actionable plans, manage day-to-day programs, manage junior team members, and ensure our digital work is strategic, creative, and measurable. In addition, you’ll support new business by developing digital recommendations, contributing to proposals, and pitching ideas to clients and prospects. Skills and Responsibilities: Lead and manage 3-6 digital and social client programs, mostly autonomously, ensuring flawless execution and strategic alignment with client goals. Develop strong relationships with clients through strategic council, providing recommendations, and setting expectations for program execution and results. Manage client communications and deliverables,leading calls, presenting updates, and proactivelyidentifyingopportunities to strengthen programs. Develop and oversee social media content strategies, manage communities, content calendars, and campaigns that drive engagement and measurable results. Ideate and create quality, error free work on multiple social and digital channels. Proven ability to lead projects from planning toexecution with precision and time management whilemaintaininghigh-quality outcomes. Measuresuccess on all platforms, sharing actionable insights with your account teams and clients. Excellent communication and presentation skills,demonstratingan ability to be engaging andsimplifycomplexconcepts. Work with the PR teams to uncover opportunities toprovideadditionalservices to clients,expandingdigitalengagement. Manage direct report(s) while coaching and mentoring junior team members, providing feedback, actionable steps, and setting goals to support career advancement at Hoffman. Work effectively across teams and departments,fostering a culture of collaboration, creativity, and accountability. Support new business opportunities throughdevelopingcampaignand socialstrategy, pitching ideas to clients, and providing creative input. Utilize our digital tech stack to work smarter and measure performance Collaborate effectively with global digital colleagues across the U.S., Asia, and Europe to share learnings and drive innovation. Stay current on,promote and evangelize integrateddigitalbest practices across the Agency– including new channels and strategiesthat keep us ahead of the curve. Stay ahead of digital trends, bringing fresh ideas and emerging best practices to client and internal teams. Track the effectiveness of social media posts, campaigns andcreativethen recommend optimizations. Functional Expertise Strong understanding of B2B social media best practices (especially LinkedIn) – from both brand and executive perspectives. Experience developing content, platform, and campaign strategies tailored to clientobjectives. Excellent communication and presentation skills — able to simplify complex concepts and inspire confidence with clients. Solid foundation in project and account management, balancing multiple clients and priorities. Background and solid experience withthe belowisa plus: Dataanalytics and supporting tools like Google Analytics Paid social campaign management and execution Social media management and listening platforms like Sprout Social, Agility, Hootsuite, etc. SEO, SEM, PPC and other acronyms that fall under the digital umbrella Marketing automation platforms like HubSpot and/or Marketo is also a plus Qualifications Bachelor’s degree in business, PR/Advertising, Communications, Journalism or Liberal Arts Minimum of 6years of public relations experience (agency experience is preferred) Report into one of our office locations (Boston, Portland, or San Jose Strong understanding of the tech sector and enthusiasm for emerging technologies. Proven ability to manage client relationships, lead campaigns, and collaborate across teams. A proactive problem solver who thrives in a fast-paced, creative environment. Adept atproblem-solvingand loves a challenge Has a sense of humor–required! People-centered benefits: 20 PTO day 11 holidays including MLK day, President’s Day, and Floating Holiday Birthday PTO 401(k) match Going the extra kilometer (gain extra time off from going above and beyond Knock-off early on Fridays Weekly Wellness Hour Sabbatical program Home office stipend Wellness and Professional Development Fund We are a company that values diversity and inclusion. We also “care. ” Come join us in pushing — and periodically shoving — the boundaries of communications. This role’s internal title will beSenior Digital Account Manager, with a competitive benefits package and salary range of$100,000–$120,000, depending on experience and location.We will contact all shortlisted candidates. HOW TO APPLY If you are interested in this position, please click Apply Now to learn more and upload your resume. #J-18808-Ljbffr In Summary: The Hoffman Agency is an integrated communications consultancy that solves business problems for tech companies . As a Senior Social Media Manager, you’ll lead all aspects of digital and social strategy, build strong client relationships, and ensure all work aligns with client objectives and is delivered at a high standard . You'll serve as a trusted client advisor, translate goals into actionable plans, manage day-to-day programs and manage junior team members . En Español: La Agencia Hoffman es una consultoría de comunicaciones integrada que resuelve problemas empresariales para compañías tecnológicas, y mientras nuestra herencia radica en los medios ganados y las relaciones públicas, ejecutamos cada vez más campañas combinadas que utilizan contenido para aprovechar medios propios y pagados, así como otras modalidades digitales. Como gerente senior de redes sociales, liderará todos los aspectos de la estrategia digital y social, construirá fuertes relaciones con clientes y garantizará que todo el trabajo se alinee con los objetivos del cliente y sea entregado a un alto nivel. Servirá como asesor de confianza al cliente, traducir metas en planes accionables, administrar programas diarios, gestionar miembros del equipo de clientes y asegurarnos de que nuestro trabajo digital sea estratégico, creativo y medible. Además, apoyará a nuevos negocios mediante el desarrollo de recomendaciones digitales, contribuyendo a propuestas estratégicas y desarrollando ideas e implementando calendarios prospectivos. Idear y crear un trabajo de calidad, sin errores en múltiples canales sociales y digitales. Capacidad comprobada para dirigir proyectos desde la planificación hasta su ejecución con precisión y gestión del tiempo manteniendo resultados de alta calidad. Medir el éxito en todas las plataformas, compartir conocimientos prácticos con los equipos y clientes de sus cuentas. Excelentes habilidades de comunicación y presentación, demostrar la capacidad de involucrarse y simplificarconceptos complejos. Trabajar con los Equipos de Relaciones Públicas para descubrir oportunidades para proporcionar servicios adicionales a los clientes, Mantenerse comprometido digitalmente. Gestionar informes directos (s) mientras capacita y asesora a los miembros del equipo, proporcionando retroalimentación, accionabilidad y estableciendo pasos para apoyar el aprendizaje profesional en Hoffman. Seguir la eficacia de las publicaciones en redes sociales, campañas y creatividad para recomendar optimizaciones. Experiencia funcional Conocimiento sólido de las mejores prácticas de los medios sociales B2B (especialmente LinkedIn) desde una perspectiva tanto de marca como ejecutiva. experiencia en el desarrollo de contenidos, plataformas y estrategias de campaña adaptadas a los objetivos del cliente. Excelentes habilidades de comunicación y presentación capaces de simplificar conceptos complejos e inspirar confianza con los clientes. Una base sólida en la gestión de proyectos y cuentas, equilibrando múltiples clientes y prioridades. Antecedentes y solida experiencia con la empresa plus: analítica de datos y herramientas de soporte como Google Analytics Paid Social Campaign Management and Execution Adepto a la resolución de problemas y ama un desafío Tiene sentido del humornecesario! Beneficios centrados en las personas: 20 días PTO 11 vacaciones incluyendo el día MLK, el Día del Presidente, y Floating Holiday Birthday PTO 401 ((k) match Ir al kilómetro extra (ganar tiempo adicional para ir por encima y más allá de Knock-off temprano los viernes Horas Semanal de Bienestar Programa Sabático Oficina de Salud y Desarrollo Profesional Fondo de bienestar Somos una empresa que valora la diversidad e inclusión.