Marketing Customer Service Representative (Temporary)
Pay: $16.50$18.00 per hour
Schedule: MondayFriday, 7:00 AM4:00 PM
Location: Banning, CA
Employment Type: Temporary On-site
Position Overview
We are recruiting for a Marketing Customer Service Representative to support one of our clients. This junior role serves as the first point of contact for customers and focuses on delivering an exceptional customer experience through inbound and outbound communication, issue resolution, service coordination, and accurate recordkeeping.
The ideal candidate is customer-focused, organized, and comfortable in a fast-paced, service-driven environment.
What Youll Do
Serve as the first point of contact for customers via phone and email
Handle inbound and outbound calls, inquiries, and service requests
Create, track, and resolve leads and work orders
Provide information on programs, services, equipment basics, and warranties
Schedule service appointments and coordinate workloads
Document customer interactions and maintain accurate records
What Were Looking For
High school diploma or equivalent
2+ years of customer service experience
Strong communication and customer service skills
Comfortable using multiple computer systems
Organized, dependable, and professional phone presence