Director User Experience Design Job at LegalZoom in California

Strategic Talent Acquisition Leader & Thought Partner [Ex Google, Ex Meta, Ex Uber, Ex Waymo] About LegalZoom LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 20 years, we combine technology, attorney‑led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem‑solvers, we can’t wait to meet you. This hybrid position will work remotely as well as onsite in our Sherman Oaks, Mountain View, or Austin office. You will Lead and support a team of talented UX design professionals Champion a cohesive design vision that aligns with company goals and elevates user experience across platforms (web, mobile, email, social, etc.) Translate product strategy into high‑quality design execution and help solve user and business challenges through effective design Partner closely with cross‑functional leaders—Product Management, Engineering, Marketing, and others—to ensure design is integrated into broader initiatives Guide your team through the full design lifecycle, from concept to implementation, delivering user‑centric solutions Help shape and promote design guidelines, standards, and contribute to the ongoing evolution of LegalZoom’s design system Represent and advocate for the User Experience Design team across departments to ensure design is considered early and often in product development Build and optimize team structures and processes to support team growth, collaboration, and excellence in execution Provide mentorship and career development for design managers and individual contributors on the team Contribute to strategic planning and ensure the design team is resourced appropriately to meet business objectives Promote an inclusive, transparent, and high‑trust team culture that encourages collaboration, innovation, and continuous learning You have 10+ years of design leadership experience with proven ability to lead user experience design teams, fostering product innovation and customer success Deep understanding of user research and leveraging insights, balancing intuition and data to inform design decisions and drive continuous improvement Capacity to develop a clear design vision aligned with business goals, with a strong focus on end‑to‑end solutions for SMB use cases and the nuanced integration of AI automation and human expertise Demonstrated experience designing for subscription products with a track record of delivering impactful design work across multiple customer touchpoints and platforms—a strong plus Proficiency in AI tools for accelerated design, data‑driven iteration, and innovation Excellent verbal and written communication Focus on quantifiable outcomes and demonstrating design impact Ability to manage complexity, prioritize work effectively, and deliver results in a dynamic, fast‑paced environment Strong systems thinking and a holistic approach to product and service design A people‑first leadership approach rooted in empathy, inclusion, and professional development Excellent communication and stakeholder management skills; you’re comfortable presenting to senior leadership and cross‑functional teams Bachelor’s degree in Design, HCI, or a related field required; advanced degree a plus Seniority level Director Employment type Full‑time Job function Design Industries: Legal Services Benefits Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance #J-18808-Ljbffr