Ellumen
Technical Writer Coast Guard
Location: Remote
Ellumen, named a Top Workplace by the Washington Post, is a dynamic small business headquartered in Silver Spring, MD. We specialize in providing a wide range of information technology and ancillary services to both government and commercial clients. Our team is currently seeking a remote
Technical Writer
to join us in supporting the Coast Guard Electronic Health Records Program.
As a
Technical Writer
at Ellumen, you will play a key role in supporting our client by creating clear, concise, and well‑organized technical documentation. You will collaborate with cross‑functional teams, including technical and end‑user resources, to ensure accurate and effective communication of complex information. This role requires an individual who is adaptable, has strong problem‑solving abilities, and is experienced in managing and producing technical content in a fast‑paced, ever‑changing environment.
U.S. Citizenship with ability to obtain and maintain Coast Guard Clearance is required (Active clearance is preferred).
Key Responsibilities:
Documentation Revision & Review:
Revise and review documentation that includes technical and medical terminology to communicate complex information in a clear and concise manner
Review product artifacts for accuracy, format, spelling, and other quality control checks
Review and provide feedback on management reports, presentations, program documentation, and other program‑related documents
Ensure documentation is aligned with available templates and formatting requirements
Collaboration & Communication:
Collaborate with internal and external teams to create and update content
Attend and provide minutes for key meetings/calls
Participate in project meetings and contribute to project management practices
Content Organization & Repository Management:
Organize and review program artifact repositories (e.g., SharePoint, Teams) for content accuracy, format, usability, and accessibility
Ensure consistent formatting and structure across all documentation
This is not a complete list of job duties. Other tasks may be assigned as needed.
Qualifications:
Education & Experience:
Bachelor's degree
in a related field
3‑5 years
of experience in leading IT project technical writing, specifically in the federal sector
Skills & Competencies:
Excellent communication and collaboration skills with the ability to work with stakeholders at all levels
Strong problem‑solving skills and the ability to work both independently and as part of a team
Proficient in Microsoft Office, including Word, Excel, and PowerPoint
Ability to create diagrams, workflows, and organizational charts using Visio or similar software
Proficiency in PowerBI
with experience building PowerBI dashboards
Ability to multi‑task and manage multiple responsibilities without frequent oversight
Technical Knowledge:
Experience with MHS Genesis or similar healthcare software and military background preferred
Ability to document and understand complex medical workflows and software/hardware implementation concepts
Other Requirements:
U.S. Citizenship with ability to obtain and maintain Coast Guard Clearance is required (Active clearance is preferred)
We are committed to fostering an inclusive and professional work environment. As an equal opportunity employer, we consider all qualified applicants for employment without regard to legally protected characteristics. We offer comprehensive healthcare benefits, which will be discussed in detail prior to your first interview.
#J-18808-Ljbffr
Ellumen, named a Top Workplace by the Washington Post, is a dynamic small business headquartered in Silver Spring, MD. We specialize in providing a wide range of information technology and ancillary services to both government and commercial clients. Our team is currently seeking a remote
Technical Writer
to join us in supporting the Coast Guard Electronic Health Records Program.
As a
Technical Writer
at Ellumen, you will play a key role in supporting our client by creating clear, concise, and well‑organized technical documentation. You will collaborate with cross‑functional teams, including technical and end‑user resources, to ensure accurate and effective communication of complex information. This role requires an individual who is adaptable, has strong problem‑solving abilities, and is experienced in managing and producing technical content in a fast‑paced, ever‑changing environment.
U.S. Citizenship with ability to obtain and maintain Coast Guard Clearance is required (Active clearance is preferred).
Key Responsibilities:
Documentation Revision & Review:
Revise and review documentation that includes technical and medical terminology to communicate complex information in a clear and concise manner
Review product artifacts for accuracy, format, spelling, and other quality control checks
Review and provide feedback on management reports, presentations, program documentation, and other program‑related documents
Ensure documentation is aligned with available templates and formatting requirements
Collaboration & Communication:
Collaborate with internal and external teams to create and update content
Attend and provide minutes for key meetings/calls
Participate in project meetings and contribute to project management practices
Content Organization & Repository Management:
Organize and review program artifact repositories (e.g., SharePoint, Teams) for content accuracy, format, usability, and accessibility
Ensure consistent formatting and structure across all documentation
This is not a complete list of job duties. Other tasks may be assigned as needed.
Qualifications:
Education & Experience:
Bachelor's degree
in a related field
3‑5 years
of experience in leading IT project technical writing, specifically in the federal sector
Skills & Competencies:
Excellent communication and collaboration skills with the ability to work with stakeholders at all levels
Strong problem‑solving skills and the ability to work both independently and as part of a team
Proficient in Microsoft Office, including Word, Excel, and PowerPoint
Ability to create diagrams, workflows, and organizational charts using Visio or similar software
Proficiency in PowerBI
with experience building PowerBI dashboards
Ability to multi‑task and manage multiple responsibilities without frequent oversight
Technical Knowledge:
Experience with MHS Genesis or similar healthcare software and military background preferred
Ability to document and understand complex medical workflows and software/hardware implementation concepts
Other Requirements:
U.S. Citizenship with ability to obtain and maintain Coast Guard Clearance is required (Active clearance is preferred)
We are committed to fostering an inclusive and professional work environment. As an equal opportunity employer, we consider all qualified applicants for employment without regard to legally protected characteristics. We offer comprehensive healthcare benefits, which will be discussed in detail prior to your first interview.
#J-18808-Ljbffr