Government Jobs
Communications Officer
The Louisiana Department of Wildlife and Fisheries is responsible for managing and protecting the state's renewable natural resources, including all wildlife and aquatic life. LDWF supports a strong work ethic in its employees and incorporates the use of good science, accurate information and technology. The Office of the Secretary exists to provide leadership and support services, administrative direction, and accountability for departmental programs; administrative direction and leadership to ensure the success of subordinate programs; and department-wide coordination, communication, personnel and basic resources needed to accomplish the department's mission. The Communications Officer 1-3 provides technical advice on personal computer-based operations and the operations of the trunked radio system. Completes all necessary forms to maintain proper up-to-date verification of radio assignments. Effectively monitors, diagnoses, and repairs problems that cause radio system, telephone system or computer system failure. Monitors hazardous weather and/or other situations and notifies area agents. Selected core competencies: Communicating Effectively : The ability to relay information correctly and appropriately to connect people and ideas. Focusing on Customers : The ability to serve the needs of those who support and/or rely on the services provided. Using Data : The ability to use relevant and valid data to inform a recommendation for action. Minimum qualifications: Two years of experience in transmitting and receiving messages by radio or in administrative services; OR One year of training in a business or clerical-related curriculum in a business school or technical institute plus one year of experience in transmitting and receiving messages by radio or in administrative services; OR Thirty semester hours of college training plus one year of experience in transmitting and receiving messages by radio or in administrative services. Necessary special requirements: All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment. An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted. Job duties: Receive and respond to informational requests by officers/agents. Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information. Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database. Maintain proper record keeping and update desk log during communications. Position-specific details: Appointment Type:
Probational, Promotional, or Job Appointment Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available. Location:
This position is located within the Enforcement Division of the Office of the Secretary, in Baton Rouge, LA. Compensation:
This position is eligible for Shift Differential, additional compensation per hour in addition to their normal hourly rate under the following circumstances for each hour worked, provided funding is available. Career Progression:
This position may be filled as a Communications Officer 1, 2 or 3. The Department of Wildlife and Fisheries is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities. For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide_2018.pdf How to apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. A criminal background check will be required of all selected applicants. Wildlife & Fisheries is an Equal Opportunity Employer. Contact Information: Department of Wildlife & Fisheries Human Resources P.O. Box 98000 Baton Rouge, LA 70898 Consuello Brown cbrown2@wlf.la.gov
The Louisiana Department of Wildlife and Fisheries is responsible for managing and protecting the state's renewable natural resources, including all wildlife and aquatic life. LDWF supports a strong work ethic in its employees and incorporates the use of good science, accurate information and technology. The Office of the Secretary exists to provide leadership and support services, administrative direction, and accountability for departmental programs; administrative direction and leadership to ensure the success of subordinate programs; and department-wide coordination, communication, personnel and basic resources needed to accomplish the department's mission. The Communications Officer 1-3 provides technical advice on personal computer-based operations and the operations of the trunked radio system. Completes all necessary forms to maintain proper up-to-date verification of radio assignments. Effectively monitors, diagnoses, and repairs problems that cause radio system, telephone system or computer system failure. Monitors hazardous weather and/or other situations and notifies area agents. Selected core competencies: Communicating Effectively : The ability to relay information correctly and appropriately to connect people and ideas. Focusing on Customers : The ability to serve the needs of those who support and/or rely on the services provided. Using Data : The ability to use relevant and valid data to inform a recommendation for action. Minimum qualifications: Two years of experience in transmitting and receiving messages by radio or in administrative services; OR One year of training in a business or clerical-related curriculum in a business school or technical institute plus one year of experience in transmitting and receiving messages by radio or in administrative services; OR Thirty semester hours of college training plus one year of experience in transmitting and receiving messages by radio or in administrative services. Necessary special requirements: All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment. An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted. Job duties: Receive and respond to informational requests by officers/agents. Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information. Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database. Maintain proper record keeping and update desk log during communications. Position-specific details: Appointment Type:
Probational, Promotional, or Job Appointment Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available. Location:
This position is located within the Enforcement Division of the Office of the Secretary, in Baton Rouge, LA. Compensation:
This position is eligible for Shift Differential, additional compensation per hour in addition to their normal hourly rate under the following circumstances for each hour worked, provided funding is available. Career Progression:
This position may be filled as a Communications Officer 1, 2 or 3. The Department of Wildlife and Fisheries is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities. For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide_2018.pdf How to apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. A criminal background check will be required of all selected applicants. Wildlife & Fisheries is an Equal Opportunity Employer. Contact Information: Department of Wildlife & Fisheries Human Resources P.O. Box 98000 Baton Rouge, LA 70898 Consuello Brown cbrown2@wlf.la.gov