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University of North Carolina - Chapel Hill

Associate Director of Family Programming & Communications

University of North Carolina - Chapel Hill, Elkins Hills, North Carolina, United States

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Posting Information

Department: SA New Student Family Programs-648001

Career Area: Student Services

Posting Open Date: 12/17/2025

Application Deadline: 01/05/2026

Open Until Filled: No

Position Type: Permanent Staff (EHRA NF)

Working Title: Associate Director of Family Programming & Communications

Appointment Type: EHRA Non-Faculty

Position Number: 01004049

Vacancy ID: NF0009443

Full Time/Part Time: Full-Time Permanent

FTE: 1

Hours per week: 40

Position Location: North Carolina, US

Hiring Range: Commensurate with education/experience

Proposed Start Date: 02/16/2026

Position Information Be a Tar Heel! UNC Chapel Hill is a global higher education leader in innovative teaching, research and public service and consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world‑class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill offers diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC‑Chapel Hill offers full‑time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit New Student & Family Programs (NSFP) is responsible for transitioning over 4,200 first‑year students and over 800 transfer students into the UNC community, and for establishing and maintaining relationships with over 20,000 families of Carolina undergraduates. NSFP provides new undergraduate students and families with programs and services aimed at supporting their transition to the University of North Carolina at Chapel Hill, with the goal of supporting retention and success in the higher education environment.

Position Summary Associate Director of Family Programming & Communications develops and leads programs and services for parents and family members of Carolina students and serves as the staff liaison to the Carolina Parents Council. The Associate Director designs and delivers year‑round education and leadership training programs for 70+ NSFP student leaders (Undergraduate Fellows, Orientation Leaders, Week of Welcome Board Members, and Project Coordinators) and serves as NSFP’s staff liaison for New Student Convocation. The position develops and co‑manages communications efforts for NSFP and supervises a full‑time Coordinator for Family Programming & Communications. The Associate Director reports to the Director for New Student & Family Programs.

Minimum Education and Experience Requirements Relevant post‑baccalaureate degree required (or foreign degree equivalent). For candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, a relevant Bachelor’s degree (or foreign degree equivalent) and at least 1 year of relevant experience will be accepted.

Required Qualifications, Competencies, and Experience

Ability to work effectively in teams and individually in a fast‑paced environment.

Demonstrated understanding of belonging within varied student and family populations; demonstrated leadership and effectiveness in promoting respect and appreciation for these concepts among students and families.

Demonstrated knowledge of the needs of first‑year and transfer students and their families and how to best program, serve, and communicate with these constituent groups.

Proven ability to prioritize work appropriately and adapt easily to changing priorities as well as work independently on multiple tasks and handle conflicting priorities.

Excellent oral and written communication skills and technical proficiency in developing content for print publications, websites, and social media.

Willingness to work some evenings and weekends.

Preferred Qualifications, Competencies, and Experience

Minimum of five years of full‑time professional experience post‑degree attainment in higher education or a related field.

Previous experience in developing or implementing programs for family members of college students and/or student orientation or transition programs.

Previous experience with college student leadership development and program implementation.

Working knowledge of fundraising processes, including a cursory understanding of the annual giving cycle, development of solicitation materials, and principles of cultivating and stewarding family donors.

Excellent interpersonal, diplomatic, and communication skills necessary to develop successful working relationships with a variety of members of the University community and external constituents.

Strong writing, editing, and proofreading experience.

Special Physical/Mental Requirements None specified.

Campus Security Authority Responsibilities This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Quick Link https://unc.peopleadmin.com/postings/310737

Posting Contact Information Department Contact Name and Title: Justin Inscoe, Director, New Student & Family Programs

Department Contact Telephone or Email: jbinscoe@email.unc.edu

Office of Human Resources Contact Information: If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843‑2300 or send an email to employment@unc.edu. Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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