Marketing/Sales Associate Job at DOCS MEDICAL GROUP in New Haven

The Marketing Associate at DOCS Medical Group plays a vital role in promoting our services while ensuring excellent patient interactions. This position combines marketing responsibilities with front desk operations, patient outreach, and collaboration with various teams, including providers and billing. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to effectively build relationships within the community. Marketing Initiatives: Assist in the development and implementation of marketing campaigns to promote DOCS Medical Group services. Support event planning and coordination for community outreach programs and health fairs. Front Desk Operations: Handle phone inquiries, schedule appointments, and address patient concerns with professionalism. Medical Records Management: Ensure accurate and timely handling of medical records, maintaining confidentiality and compliance with regulations. Outreach and Relationship Building: Develop and maintain relationships with local healthcare providers, businesses, and community organizations. Conduct outreach efforts to educate the community about services offered by DOCS. Plan and execute events that promote the DOCS Medical Group, including health workshops and patient education sessions. Strong verbal and written communication skills to interact effectively with patients, team members, and the community. Meticulous in managing medical records and ensuring compliance with regulations. Proactive in identifying issues and implementing solutions to enhance patient experience and marketing effectiveness. Technical Proficiency: Familiarity with medical record systems, marketing tools, and social media platforms. Customer Service Orientation: Passionate about providing outstanding service and support to patients and the community. Bachelor's degree in Marketing, Communications, Business Administration, or related field preferred. Experience in healthcare marketing, customer service, or front desk operations is a plus. Familiarity with medical terminology and procedures is an advantage.