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ComPsych

Marketing Operations Specialist

ComPsych, Chicago, Illinois, United States, 60290

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ComPsych Ⓡ is the worldwide leader in organizational mental health, well‑being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources Ⓡ and AbsenceResources Ⓡ solutions deliver end‑to‑end mental health, well‑being, work‑life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

Job Summary

We are seeking a skilled and detail‑oriented Marketing Operations Specialist to join our dynamic marketing team. In this role, you will play a key part in supporting the processes, technology, and data analysis that drive our marketing efforts. You will help maintain our marketing technology stack, optimize workflows, and turn data into actionable insights that support strategic decision‑making. The ideal candidate is proficient in HubSpot, process‑driven, and enjoys solving problems, working with technology, and supporting multiple ongoing marketing initiatives.

Primary Responsibilities

Serve as the day‑to‑day administrator of HubSpot, including managing users, workflows, properties, lists, segments, lead scoring, lifecycle stages, email settings, and integrations.

Build, test, and optimize HubSpot workflows, nurture programs, marketing emails, landing pages, and forms to support lead generation and campaign execution.

Assist in the administration and optimization of the marketing technology stack (e.g., CRM, marketing automation platforms, analytics tools). Support the evaluation and implementation of new tools to improve marketing performance.

Contribute to building and maintaining efficient processes for lead generation, campaign execution, and database management. Identify opportunities to streamline workflows and proactively address issues that impact productivity.

Help establish and maintain marketing metrics and dashboards. Collect and analyze marketing and sales data, create reports, and provide insights to measure campaign effectiveness.

Assist in managing the lead lifecycle, ensuring accurate data flow between marketing and sales systems. Support data hygiene, segmentation, and enrichment activities.

Collaborate with marketing, sales, IT, product and other teams to ensure consistent practices for systems and reporting. Work together with team members to support lead scoring and routing processes.

Provide operational support for marketing campaigns, including creating and updating landing pages, managing tracking parameters, and gathering performance data.

Other duties as assigned.

Job Qualifications

HubSpot Inbound Marketing, Email Marketing, and/or RevOps certifications strongly preferred

Bachelor’s degree in advertising, marketing, communications or similar field required.

HubSpot, WordPress and 6sense experience required

3+ years of experience in marketing operations, marketing automation, or a related role.

Experience with at least one CRM system (e.g., Dynamics, Salesforce).

Proficiency in MS Excel, Word, and PowerPoint

Proficiency in Google Analytics, Search Console, and Google Ads

Excellent verbal and written communication skills

Ability to multitask and work with minimal supervision

Strong organizational/time management skills and attention to detail

Professional business and marketing writing experience

Job Location

This position is located onsite at our Chicago office or remote. Our headquarters are found in one of Chicago's hot spots, Prudential Plaza. Nestled between Michigan Avenue and Lake Michigan, ComPsych's downtown Chicago location is easily accessible by public transportation.

Benefits and Perks

Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more

Competitive pay with annual increases

The salary range for this position is $55,000 - $75,000 annually. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours.

EEO

ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

Seniority Level Entry level

Employment Type Full‑time

Job Function Marketing and Sales

Industries Human Resources Services, Wellness and Fitness Services, and Mental Health Care

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