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Endeavor Health

IT Communications Specialist

Endeavor Health, Warrenville, Illinois, United States, 60555

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IT Communications Specialist

role at Endeavor Health

Hourly Pay Range $26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

Position: IT Communications Specialist

Location: 4201 Winfield Rd, Warrenville, IL

Full Time/Part Time: Full Time

Hours: Monday-Friday 8am-4:30pm

Hybrid

Job Summary As an IT Communications Specialist, you will be responsible for executing the comprehensive IT Operations Communication Plans. The IT Communications Specialist is responsible for supporting IT Operations communications practices, principles, and procedures for verbal, written, and visual presentations and digital content. Delivery vehicles include virtual/in‑person sessions, formal communications, and commitment events. The IT Communications Specialist will support the planning, assessment, and execution of enterprise and project communications. Supports the partnership with operations, subject matter experts, and project teams to ensure communications are accurate and reflect the project's needs. IT Operations Communications is intended to be messages and tools that support the IT strategic and project objectives. Additionally, the IT Communications Specialist is responsible for promoting the consistent use of available communication tools, techniques, workflows, and platforms.

The IT Communications Specialist Must Enable And Execute

Clear understanding of project goals, objectives and expectations

Content collection in a dynamic environment

Active monitoring of communication feedback mechanisms

Information cascading to all stakeholders

Realistic expectations of IT operations initiatives

Enthusiasm for and commitment to IT Operations initiatives

Leadership visibility throughout the project

Communication of program activities and successes

Collaboration with team members in the communications process

Change and buy‑in through effective communications

What You Will Do

Supporting the maintenance of the Communication Plan in collaboration with the Communications Specialist III and IT Organizational Change and Communications Manager

Supporting project leadership meetings

Ensuring scheduled communications are developed and delivered on time

Analyzing and incorporating feedback

Monitoring the Communication Plan effectiveness

Coordinating with team members who may be tasked with assisting with communication and events, such as:

Preparing communication materials including portions of the newsletter, slide decks, FAQs, and glossary terms

Conducting interviews and other one‑on‑one communications

Coordinating and/or facilitating project events

Gathering feedback (informally and with tools)

Collecting information/data for use in developing content

What You Will Need

Bachelor's Degree Required

Master's Degree or Equivalent Experience preferred

3+ years in a communications or marketing role with an IT focus in a healthcare setting or related industry and experience with IT/operations setting

Experience in IT Service Management with focus in project or change management

Experience working with client software, systems, applications, and network products and partnering with Enterprise Communications in a fast‑paced environment

Experience working with a highly matrixed, geographically dispersed team

5+ years of experience in a communications or marketing role with an IT focus in a healthcare setting or related industry

Ability to coordinate 50% of communications requests with assistance from senior staff and consult on complex issues

Strong verbal, written, and presentation communication skills essential

Flexibility and adaptability to change in workload, responsibilities, and scheduling requirements

Effective team collaboration and interpersonal skills

Solid understanding of information processing fundamentals and best practices

Ability to manage complex projects efficiently

Strong domain knowledge and people skills

Plan, lead and implement initiatives

Personal and ethical accountability

Solution oriented problem‑solving with curiosity and innovation

Competent project management skills

Competency in communications applications: MS Office Suite, Office, Canva, Adobe Illustrator

Benefits

Career Pathways to Promote Professional Growth Development

Various Medical, Dental, and Vision options

Tuition Reimbursement

Free Parking at designated locations

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

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