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Lansweeper

Senior UX Researcher

Lansweeper, Sauk Trail Beach, Wisconsin, United States

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Senior UX Researcher We’re hiring a Senior UX Researcher (Senior/Experienced) to strengthen our UX team at

Lansweeper .

Context & Impact As one of two dedicated researchers, you’ll play a pivotal role in shaping product direction by uncovering user problems before designers start crafting solutions. Your work ensures that Lansweeper doesn’t just build features — we build the

right solutions to real user needs .

Challenges

Balancing multiple research projects across products and squads

Building product knowledge fast while shifting between initiatives

Recruiting and engaging B2B enterprise users, who are harder to reach than consumers

Selecting the right methodologies (focus groups, interviews, surveys, usability testing) under time constraints

Partnering with PMs and Designers to validate strategic product decisions

Key Responsibilities

Lead user research across the full discovery phase: interviews, focus groups, usability tests, surveys

Partner with Product Managers to validate business assumptions with real users

Translate findings into clear insights, requirements, and recommendations

Collaborate with UX Designers to ensure research insights fuel the design process

Manage research data and knowledge base using tools like Dovetail, Typeform, Pendo

Key Requirements Hard Skills

Professional experience as a UX Researcher or UX Designer with strong research focus

Fluent in qualitative and quantitative methods (user interviews, usability testing, surveys, data analysis)

Skilled in research tools (Dovetail, Typeform, Pendo or equivalents)

Ability to run and moderate focus groups with enterprise customers

Solid grounding in B2B SaaS / enterprise software context

Soft Skills

Listening & facilitation skills — leading without influencing

Strong communicator who can simplify complex findings

Organized, able to juggle multiple research projects across squads

Our Offer

Competitive salary according to industry benchmarks (Band 7)

Benefits: meal vouchers, insurance, eco vouchers, net allowance (location‑dependent)

Career growth & learning opportunities

Flexibility in working hours and working from home

Company events and perks

Company Info Lansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights—spanning hardware, software, cloud, IoT, and OT.

With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.

We help our customers:

Tame hybrid infrastructures

Manage compliance risks

Reduce complexity by delivering timely, accurate visibility and seamless integration into their ecosystems

Our Culture

One Team – united across boundaries

We Care – customers and people at the center

We Grow – learning, sharing, improving

We Deliver – focusing on what truly matters

Team Info You’ll join the

UX team of 6 (4 Designers, 2 Researchers) , reporting into UX leadership, and working closely with Product Managers, Developers, and Product Marketing.

The researchers work across initiatives, while designers focus on specific product areas.

Call to Action Ready to be the voice of the user at Lansweeper? Apply now — or share this role with someone in your network.

Locations: Brussels, Brussels Region, Belgium; Ghent, Flemish Region, Belgium

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other

Industry: Software Development

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