DoubleTree by Hilton Houston Medical Center Hotel & Suites
PM Communications Operator - DoubleTree Medical Center
DoubleTree by Hilton Houston Medical Center Hotel & Suites, Houston, Texas, United States, 77246
PM Communications Operator - DoubleTree Medical Center
Located in the heart of the
Medical Center district ,
DoubleTree by Hilton – Medical Center
serves patients, families, medical professionals, and business travelers who rely on us for comfort, consistency, and genuine hospitality during important moments. Our hotel offers a welcoming environment where compassion, professionalism, and attention to detail truly matter.
We’re looking for
dedicated, service-oriented team members
who take pride in supporting guests visiting nearby hospitals, clinics, and research facilities. If you enjoy making a positive impact—whether through a warm greeting, a clean and comfortable room, or seamless service—we’d love to have you on our team.
What will I be doing? A Communications Operator is responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, I would be responsible for performing the following tasks to the highest standards:
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
Provide information and demonstrate knowledge of all hotel facilities and services.
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e‑mail, etc.
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of the following core values:
Hospitality - We’re passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We’re leaders in our industry and in our communities.
Teamwork - We’re team players in everything we do.
Ownership - We’re the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
Work Location: DoubleTree by Hilton Houston Medical Center
Schedule: Full-time
Brand: Doubletree by Hilton
Job Family: Guest Services, Operations, and Front Office
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Medical Center district ,
DoubleTree by Hilton – Medical Center
serves patients, families, medical professionals, and business travelers who rely on us for comfort, consistency, and genuine hospitality during important moments. Our hotel offers a welcoming environment where compassion, professionalism, and attention to detail truly matter.
We’re looking for
dedicated, service-oriented team members
who take pride in supporting guests visiting nearby hospitals, clinics, and research facilities. If you enjoy making a positive impact—whether through a warm greeting, a clean and comfortable room, or seamless service—we’d love to have you on our team.
What will I be doing? A Communications Operator is responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, I would be responsible for performing the following tasks to the highest standards:
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
Provide information and demonstrate knowledge of all hotel facilities and services.
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e‑mail, etc.
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of the following core values:
Hospitality - We’re passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We’re leaders in our industry and in our communities.
Teamwork - We’re team players in everything we do.
Ownership - We’re the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
Work Location: DoubleTree by Hilton Houston Medical Center
Schedule: Full-time
Brand: Doubletree by Hilton
Job Family: Guest Services, Operations, and Front Office
#J-18808-Ljbffr