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Live! Casino & Hotel

External Job Title Marketing Special Events and Promotions Representative - Part

Live! Casino & Hotel, Baltimore, Maryland, United States

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Min Compensation USD $17.00/Hr.

Max Compensation USD $17.00/Hr.

Overview Why We Need Your Talents:

Our special event reps are responsible for attending events, campaigns, and conferences on behalf of Maryland Live! As part of the marketing team, they are an important facet of the company as they share their knowledge with clients about the range of products and services that we offer.

In this great

entry-level

marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.

Must be available one day during the week Monday - Thursday both days over the weekend.

Compensation: $17.00/hr

Responsibilities Where You'll Make an Impact:

Complete training on all promotional systems as directed by supervisor

Oversee setup/breakdown for events & promotions

Engage with guests in a friendly and professional manner

Answer all customer inquiries

Responsible for promotional inventory day of execution

Record customer information within the program database

Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system

Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion

Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion

Ensure all marketing programs are successful from beginning to end

Offer support and solutions to guests in accordance with the company's customer service policies

Skills to Help You Succeed:

Excellent customer service

Strong interpersonal communication

Flexible schedule

Event Planning

VIP services

Strong organizational skills

Qualifications Must-Haves:

High School Diploma or five years equivalent in professional experience required.

Bachelor's Degree in Marketing and/or Entertainment based field preferred

Upbeat & Positive Attitude

Must be proficient in the full suite of Microsoft Office products

Physical Requirements:

Lifting, pushing and carrying up to 20lbs.

Infrequent bending/kneeling

Frequent walking, standing and sitting.

Climbing steps

Travel required occasionally.

What We Offer Perks We Offer You

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:

Free Basic Life Insurance

Free Short Term & Long-Term Disability

Generous retirement savings options

Paid Time Off

Tuition Reimbursement

On-site Wellness center for Team Members and eligible dependents (Maryland Property only)

Training and pathways for career growth

Robust Rewards & Recognition Programs

Annual Merit Based Pay Increases

Discretionary Performance Bonuses

Discretionary Service Bonuses

Free parking

Free food and discounted meals

Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

To be part of an exciting experience unlike any other in the market.

To be given the power and responsibility to put service and community first.

To come together as a strong team, while valuing and celebrating our diversity.

To be given the tools, resources, and opportunity to grow in their career.

To work hard and have fun.

Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.

The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

You will work in an environment where smoking is allowed.

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