Franklin Group
Community Manager- Cross Creek Apartments
Franklin Group, Ladys Island, South Carolina, United States, 29907
Community Manager - Cross Creek Apartments
Post: 3 days ago – Be among the first 25 applicants.
Job Title: Community Manager – TAX CREDIT EXPERIENCE REQUIRED
Supervisor: Senior Community Manager/Portfolio Manager/VP of Community Operations
FLSA Status: Exempt (Salary)
Job Summary Responsible for the operational and financial aspects of a community and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the community in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies.
Essential Duties and Responsibilities
Operating the community within the financial guidelines and approved budget.
Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.
Required to work one weekend a month, preferably the first weekend of the month.
Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move‑out.
Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.
Knowledge of Fair Housing Laws.
Responsible for the interviewing, hiring and onboarding all community team members. Order maintenance uniforms and ID badges.
Ensure a professional appearance and behavior at all times for self and community team members.
Manage inventory and ordering of all necessary administrative supplies and equipment for the office staff.
Ensure thorough knowledge, implementation and enforcement of all company policies and procedures.
Supervise leasing through office and leasing personnel to ensure effective sales techniques and methods.
Approve and submit all invoices for payment through Nexus.
Ensure prompt, efficient and courteous response to resident requests or complaints.
Generate and analyze various reports, e.g., Leasing Trends, Financial Performance and Projections, Occupancy Verifications.
Implement, design and maintain a resident retention program, such as referral programs or social activities.
Ensure compliance with OSHA and company safety policies.
Report any unusual extraordinary circumstances regarding residents or the community.
Seek educational opportunities and self‑improvement for personal growth and development.
Supervisory Responsibilities Directly supervise one or more team members in the office and/or maintenance teams. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training team members; planning, assigning and directing work; appraising performance, rewarding and disciplining team members; addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience. TAX CREDIT EXPERIENCE REQUIRED.
Communication and Presentation Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from managers, residents, customers and the general public. Ability to present information in one‑on‑one and small group situations.
Leadership and Staff Development Experience managing a diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing staff performance.
Analytical and Mathematical Skills Ability to perform basic arithmetic, calculate discounts, interest, commissions, proportions, percentages and apply to practical situations. Ability to work with probability and statistical inference. Ability to analyze operating statements and identify unusual trends, ratios and variances.
Problem Solving Skills Ability to make and implement decisions under conditions of risk and or uncertainty.
Reasoning Ability Apply common sense understanding to carry out detailed but uncomplicated instructions. Deal with problems involving few concrete variables in standardized situations.
Certificates, Licenses, Designations Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended. Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.
Physical Demands People performing this job must routinely use hands to touch, handle or feel, talk or hear. They must stand, walk and sit frequently, occasionally reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and occasionally lift and move up to 10 pounds. Visual requirements include close, distance, color, peripheral vision, depth perception and ability to adjust focus.
Corporate Integrity All team members are expected to act professionally at all times, treat others with respect, value diversity, support team/community goals, and follow company policies and procedures, fostering core values.
Franklin Group is an Equal Opportunity Employer.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Marketing and Sales
Locations and Salaries
Hilton Head Island, SC – $70,000.00 – $75,000.00 (1 month ago)
Bluffton, SC – $70,000.00 – $75,000.00 (1 month ago)
Ridgeland, SC – $75,000.00 – $80,000.00 (1 day ago)
Bluffton, SC – $63,500.00 – $83,000.00 (3 days ago)
Hilton Head Island, SC – $80,000.00 – $90,000.00 (3 weeks ago)
Hardeeville, SC – $70,000.00 – $75,000.00 (1 month ago)
Hilton Head Island, SC Area – $50,000.00 – $60,000.00 (1 month ago)
Okatie, SC – $45,000.00 – $71,550.00 (1 month ago)
Hilton Head Island, SC – $45,000.00 – $71,550.00 (2 months ago)
Additional Position: Community Manager – Private Client Insurance, Coastal Team Location: Hilton Head Island, SC – $45,000.00 – $71,550.00 (2 months ago)
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Job Title: Community Manager – TAX CREDIT EXPERIENCE REQUIRED
Supervisor: Senior Community Manager/Portfolio Manager/VP of Community Operations
FLSA Status: Exempt (Salary)
Job Summary Responsible for the operational and financial aspects of a community and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the community in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies.
Essential Duties and Responsibilities
Operating the community within the financial guidelines and approved budget.
Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.
Required to work one weekend a month, preferably the first weekend of the month.
Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move‑out.
Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.
Knowledge of Fair Housing Laws.
Responsible for the interviewing, hiring and onboarding all community team members. Order maintenance uniforms and ID badges.
Ensure a professional appearance and behavior at all times for self and community team members.
Manage inventory and ordering of all necessary administrative supplies and equipment for the office staff.
Ensure thorough knowledge, implementation and enforcement of all company policies and procedures.
Supervise leasing through office and leasing personnel to ensure effective sales techniques and methods.
Approve and submit all invoices for payment through Nexus.
Ensure prompt, efficient and courteous response to resident requests or complaints.
Generate and analyze various reports, e.g., Leasing Trends, Financial Performance and Projections, Occupancy Verifications.
Implement, design and maintain a resident retention program, such as referral programs or social activities.
Ensure compliance with OSHA and company safety policies.
Report any unusual extraordinary circumstances regarding residents or the community.
Seek educational opportunities and self‑improvement for personal growth and development.
Supervisory Responsibilities Directly supervise one or more team members in the office and/or maintenance teams. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training team members; planning, assigning and directing work; appraising performance, rewarding and disciplining team members; addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience. TAX CREDIT EXPERIENCE REQUIRED.
Communication and Presentation Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from managers, residents, customers and the general public. Ability to present information in one‑on‑one and small group situations.
Leadership and Staff Development Experience managing a diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing staff performance.
Analytical and Mathematical Skills Ability to perform basic arithmetic, calculate discounts, interest, commissions, proportions, percentages and apply to practical situations. Ability to work with probability and statistical inference. Ability to analyze operating statements and identify unusual trends, ratios and variances.
Problem Solving Skills Ability to make and implement decisions under conditions of risk and or uncertainty.
Reasoning Ability Apply common sense understanding to carry out detailed but uncomplicated instructions. Deal with problems involving few concrete variables in standardized situations.
Certificates, Licenses, Designations Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended. Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.
Physical Demands People performing this job must routinely use hands to touch, handle or feel, talk or hear. They must stand, walk and sit frequently, occasionally reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and occasionally lift and move up to 10 pounds. Visual requirements include close, distance, color, peripheral vision, depth perception and ability to adjust focus.
Corporate Integrity All team members are expected to act professionally at all times, treat others with respect, value diversity, support team/community goals, and follow company policies and procedures, fostering core values.
Franklin Group is an Equal Opportunity Employer.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Marketing and Sales
Locations and Salaries
Hilton Head Island, SC – $70,000.00 – $75,000.00 (1 month ago)
Bluffton, SC – $70,000.00 – $75,000.00 (1 month ago)
Ridgeland, SC – $75,000.00 – $80,000.00 (1 day ago)
Bluffton, SC – $63,500.00 – $83,000.00 (3 days ago)
Hilton Head Island, SC – $80,000.00 – $90,000.00 (3 weeks ago)
Hardeeville, SC – $70,000.00 – $75,000.00 (1 month ago)
Hilton Head Island, SC Area – $50,000.00 – $60,000.00 (1 month ago)
Okatie, SC – $45,000.00 – $71,550.00 (1 month ago)
Hilton Head Island, SC – $45,000.00 – $71,550.00 (2 months ago)
Additional Position: Community Manager – Private Client Insurance, Coastal Team Location: Hilton Head Island, SC – $45,000.00 – $71,550.00 (2 months ago)
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